Richmond >Attorneys & Legal Services > Boleman Law Firm Pc
2104 W Laburnum Ave Ste 201, Richmond, VA | Directions 2322737.583957 -77.471903
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Customer service could be worse if this law firm had only one lawyer and clerk! As the previous reviewer commented, the only time you speak to a lawyer is when you come in for the initial consultation and after that they send in the clowns. The do not communicate with the customer about changes to the Bankruptcy, nor do they return calls at all! If I had it to do again, I would definitely choose another law firm, however I - like the other reviewer - am stuck with Boleman for the remainder of my bankruptcy plan.
Boleman Will Process Your Bankruptcy, but Expect Bad Service – The only reason I am giving Boleman Law a 2 star is because my bankruptcy was actually processed.
I filed Chapter 13 in the Fall of 2009 after meeting with a Boleman Attorney face to face. Little did I know that my initial consultation would be the only time I would speak to an actual attorney during the entire process. The attorney that represented me at the hearing was someone I had never met, and this person never spoke a word to me even at the hearing!!! At Boleman Law the customer is not a customer, the customer is a number and the more numbers they file for bankruptcy the better. What I didn't know going into the process is the attorney represents you for several years, not just during the filing. This means every six months or so I have to call and deal with the non-caring customer service. You call in and get an attitude from whomever picks up. They have you fax documents in, but for some reason they are never received. If I could go somewhere else I would, but alas I am stuck with Boleman until my court appointed plan is completely paid off.
So bottom line, Boleman will get your bankruptcy filed, but thats it. Do not expect to be treated like a person or to speak with friendly caring individuals on the phone who do not lose faxed documents.
the very best personal bankruptcy lawyers - and real nice people as well – this is a larger firm but people are treated special. They really know what they are doing. I had a complex problem with taxes, credit cards, property and they got my back on my feet.
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