Need Supply Co

(804) 355-5880

3010 W Cary St, Richmond, VA | Directions   23221

37.552858 -77.479120

 
Women's Clothing, MasterCard, Visa  more

Neighborhoods: Carytown, Carytown - Museum District - Scotts Addition

less
 
 

Reviews for Need Supply Co

Doesn't Recommend
1.0
over a year ago

TERRIBLE SERVICE - AVOID! – Absolutely terrible service, I would recommend you avoid.

I admit that I would generally disregard these reviews as I am buying a branded product and really just looking for the best price. But when you do have a problem you don't want to deal with these guys!

I purchased a backpack and used it a couple of times. The product is basically brand new and one of the straps stitching came loose and the strap is about to fall off.

They refused to return the bag even though it is basically new and clearly faulty. The staff were also rude in stating that I should have purchased a more expensive bag if I wanted it to last longer.

The bag was $70 and for the amount of use it had it was a very expensive bag! I will never shop with them again.

Doesn't Recommend
1.0
over a year ago

Terrible customer service – I would not recommend this company at all. They are very unreliable; difficult to contact and unhelpful. I ordered items to $300.00 value, and did not receive them in the post. It was not until 2 months later that I received a notice from our postage company that the items had been damaged. They did not wrap it safely/correctly (and to think I purchased a $170.00 pair of sunglasses!). Need Supply refused to send me a replacement package, even though by law, I had not received the items and legally, the items still belonged to them. They said that I would have to wait a further 1 - 1.5 months for the investigation, and would not be able to send me a replacement package...(?!).

So again, very very very unhelpful. The concept of customer service does not exist. Shop elsewhere.

Recommends
5.0
over a year ago

Great Store – I love this store and have been shopping here for years. Everyone who works there is super friendly and they have a great selection of jeans. They also have tons of other stuff. Whenever I have friends in from out of town I bring them to the store. Its in a great area -- Carytown.

Recommends
4.0
over a year ago

Nice Selection – They have a great location in Carytowne, but the most important thing is that they are the only store in Richmond that I have found that carries Desiel. They have a nice selection of other fashions as well, but a real treat for those who are fans of Desiel.

 

Write a Review for

Need Supply Co

50% 100 4 4 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Need Supply Co to Citysearch

Do you have a review of Need Supply Co on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Need Supply Co review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Need Supply Co page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Need Supply Co on Citysearch