Richmond >Restaurants > Dunkin' Donuts
7300 Staples Mill Rd, Richmond, VA | Directions 2322837.615682 -77.498588
Sat: 6am-11pm, Sun: 6am-10pm, Mon-Thu: 5am-10pm, Fri: 5am-11pm
Early bird gets the coffee fast... – So, I venture in to this Dunkin Donuts very often, at least three times a week. I've always enjoyed coming here! The girls behind the counter have always been pleasent and always have my order waiting and ready to go. Im not from Va, im originally from Fl and maybe it's me but everywhere I go in this state people are so rushed, and impatient. I understand when your running late it is awful to sit in line, but that's why they invented alarm clocks... wake up 15 min earlier than usual and you'll be fine! I've never had a doughnut past 2PM, every doughnt i've had has been soft and very fresh. Maybe the new owners can help some of the other issues... Yes the store could use a good wipe down!
Good Luck.... Terrible management – I visit this DD on occasion and it is always filthy. The tables are always sticky and unclean. I have had to use my own hand sanitizer to clean them. I was in there last week and what will be my last time I might add. I purchased a dozen doughnuts and half of them were stale. I took a few of them back up to the counter to show the clerk that they were basically hockey pucks. I was told thats how they are supposed to be because they have been on the shelf all morning. I asked to speak with management and i was told they were never there.... Hmmm Great way to run a business??? Secondly I purchased a couple of milks I consumed them in my vehicle as I was leaving. when i looked at the lable they had expired on sept. 12 2009 almost one week to the day I purchased them. I love DD.... But this one is rediculous I have no idea how they stay in business... anyway guess we will just enjoy Krispy Kreme from now on!!!
Since the 1950s, the largest coffee and baked goods chain worldwide satisfies sugar and caffeine-craving patrons with its delectable doughy treats and more. – In Short
With a visit to this popular fast food chain, it's nearly impossible to resist the devilishly tantalizing sight of thickly iced and lavishly decorated pastries coupled with the rich smell of fresh-brewed coffee. Opening that classic pink and orange box, filled with the familiar sugary treats, has quickly become a staple for just about any occasion, from a quick on-the-go breakfast to a corporate snack. Expect a wide selection of inventive doughnut creations, tasty cookies, and fresh-baked bagels, as well as diverse cream cheese variations and scrumptious sandiches. Carb-craving folk, whether they be a suit-wearing businessmen or a casual high-schooler, can cure both their sweet tooth and caffeine headache at this quick-fix stop.
Avoid anytime – Don't get me wrong I am a big Dunkin Donuts fan, originally being from New England where a DD is similar to a starbucks here in VA. This location on staples mill has continually been a dismal experience. I have continually ventured in, weekdays, weekends, odd hours, and am always dismayed at the appearance and lack of customer service. The store is always filthy, short staffed and not fully knowledgeable in this sort of business. I come from a restaurant background and ran a coffee/bagel shop in NH for 5 years, so I know what it takes, and unfortunately this Dunkin Donuts does not. From now on I'll have to venture to Panera, where coffee may not be as good but the customer service and cleanliness are more appealing.
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