Richmond >Beauty >
Tanning >Extreme Fitness
3716 Williamsburg Rd, Richmond, VA | Directions 2323137.518960 -77.362087
It all started out well, I met with Roger (the owner.) He walked with me through the gym and told me about all the remodeling going on. I ended up entering into a contract with the gym. Everything went well until my contract ended. I was unaware that money would continue to be deducted from my account, when I did realize I was still being charged I called and spoke with Roger (the owner.) He informed me that I needed to write up a cancellation request. I did. I personally took it to him and put it in his hand February 4th, 2012. Here it is June, and I find out he is still tapping into my bank account. I went to the gym with a copy of my original cancellation request and ask Roger if we can talk. He became very irate, started yelling, cursing, and banging his fist on things. (Mind you he is a BIG man, and I am a 5 foot even, 130 pound college student.) He then took my paper, balled it up, and put it in the trash (in my face.) I have never in my life been so disrespected by the owner of an establishment. DON'T DO IT!!!!!!
Terrible Gym Go Elsewhere – I know from experience of being a one time member of this gym this is not a professional place. When you sign up he (Roger, the manager) will try to tell you about renovations and ect... but don't fall for it. The manager is shady and when it comes to getting out of a contract , you will have to notify your bank to not allow them to withdraw from your account because they will continue to do so even after your membership expires. I recommend just signing up at Golds or AF because this place is not worth the money.
NO NO NO! – When finances became tight, I spoke to Roger, the owner, about possible options till things could get better. He informed me that I was locked in and had to follow the contract. So I did. I submitted my letter indicating that I would be canceling my membership at the end of my contract and to stop withdrawing from my account. He continued to tap my account. I went back and he said that he never received my letter. So I wrote another one and gave it to him directly. He continued to tap my account. I went back and spoke with him. He tried to intimidate me and told me he didn't ever remember me speaking to him. He made it clear that he did not intend on cooperating so I had to get my bank involved to make him stop withdrawing funds. It took 6 months to resolve.
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