Hall Acura Newport News

(877) 690-4717 | Email | View Website

12501 Jefferson Ave., Newport News, VA | Directions   23602

37.126137 -76.510682

Open Hours

Mon-Fri 9:00am-8:00pm, Sat 9:00am-7:00pm, Last Two Sundays 12:00pm-6:00pm

 
Auto Dealers, Used Car Dealers, New Car Sales  more

More Categories: New Car Dealers, Automotive Repair, Used Car Sales, Auto Parts & Accessories

New Car Dealer Brands: Acura

Used Car Dealer Products: Used Cars

Neighborhoods: Bland, Central

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Owner verified business
 
 
 

From The Owners of Hall Acura Newport News

Hall Acura Newport News. Dealership in your area. Come visit us today or call for inventory.


About Hall Acura Newport News

  • Auto Dealers
  • New Car Dealers
  • Used Car Dealers

Hall Acura Newport News treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenges of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our clients come from all over the Metro! Call us today!


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Reviews for Hall Acura Newport News

Doesn't Recommend
9 months ago

My husband and I found a car on USAA's car buying service site. We went to Hall Acura in Newport News, VA for a test drive . It went well and the salesman was friendly and polite. After the drive, we returned home for lunch and to get a loan quote from USAA. One of the benefits of buying this car was $100 off for USAA members.

That afternoon, we returned to purchase the car. We printed off the page from USAA stating the benefits of buying this car as listed by the DEALER at the dealership. After my husband printed it off, he was informed quite rudely by the "manager'" that the price on the car had been raised. He used the term "updated." The "manager" didn't even get off his rear end to apologize for the inconvenience. Their story was that since the price had gone up they could refused to honor the discount of $100 off. They did not even offer compensation for our troubles. After feeding us a line of bull saying they dont set prices, and that they cannot discount the car at all. Also stating most dealers will NOT honor the USAA discount. We still decided to make the purchase since we had already went through the trouble of the pre-purchase process, such as insurance and loan. Further more we were misinformed of the number of keys for the car after signing the papers. Overall the experience was poor at best. For a dealer that claims to be committed to excellent customer service, they fell far short of acceptable. We will NOT be returning for our next car.

 


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