1917 Victory Blvd, Portsmouth, VA | Directions 2370236.793968 -76.326506
Mon. - Sat. 9am - 7pm;Sun. CLOSED
I LOVE this place! I moved away for 3 yrs and couldnt wait to get back to shop. I have found so many treasures over the years.
Antique Dealers Complain – People who make a negative remark about this Thrift Store City on Victory Boulevard in Portsmouth, VA need to spend more time in their "Ivory Palaces" and less time in the BEST thrift store in Portsmouth!!!
Thrift is Thrift!!! You still didn't pay the "NEW" price of any item you purchased! And if you don't like the store, then WHY do you keep coming back???!!!
If you're a "dealer" of any kind, then you are only trying to rip someone else off at another time!
And the ladies (Linet) behind the counters??? They are the best.!!! If you want to shop where you are NOT helped, then go to Home Depot!
Of course, you all have a right to your own opinion. Here's mine and it's pretty darn accurate!!! :)
Thift Store City – It's not just the Chesapeake store the Norfolk store is just like it. I absolutely agree with comments made on this store. I think store owners might get the picture if we stop spending money. I didn't want to rate this store at all.
THRIFT STORE PRICES? NOT!!! – WHOEVER PRICES THE MERCHANDISE DOES NOT KNOW THE MEANING OF THRIFT, WHEN THERE ARE ITEMS ON THE SHELF THAT HAVE THE ORIGINAL PRICE "NEW" OR ITEMS FROM THE DOLLAR TREE THAT HAVE MUCH HIGHER THAN ORIGINAL, SOMETHING IS WRONG. CAST IRON? FORGET IT . I CAN PURCHASE NEW CHEAPER AND NOT HAVE TO CORRECT PREVIOUS MISUSE. SOME ITEMS ARE PRICED RATIONALLY BUT MANY ARE NOT. DEFEATS THE PURPOSE OF THRIFT SHOPPING FOR THOSE OF US WHO CANNOT AFFORD FULL RETAIL.
Norfolk one is better – They really need to get rid of the bad employees there and get more who actually do their jobs, including management! There are some good employees there but there are some lazy inconsiderate ones there too.
Terrible place – This is a terrible store, filthy, there are several rude and hateful employees (younger african american cashiers!) Also they never keep anything on the floor. The manager wouldn't even tell me the price of a item, he told me that I couldn't buy it because they didn't price it yet..umm..ok.. so why is it on the shelf with everything else to buy? How ignorant.
It has changed, for the worst – My mother in law was just fired from here about a week ago, no reason what so ever. They didn't even call her to tell her before she made the hour and 10 minute drive to work, she put her purse in the assigned lockers, clocked in then went to get her assigned department for the day. That is where the 'manager' Joe told her 'we have to let you go', no warning at all. No reason either, she has been there for almost three years, and has been a great employee unlike some rude obnoxious lazy ones whom work there (like 50% of them, not all Zena, the manager Dave and Rosie are very very nice and considerate). They fired her because her vacation pay was due at the end of this month and quite frankly they didn't want to pay her $300+ that was due, so about a week before it was owed to her they fired her! Then they preceeded to throw a tantrum and managed to get the unemployment benefits denied! We are appealing that ruling now, it is sad how this place has went downhill. Basically since Joe was hired as Manager, that's when it started to plumet. I have been going here since I was two years old, now I am 24. It is true what Christine wrote below about them not getting raises, she worked here for almost three years and never got a raise. They told her the same thing 'we believe an employee or employees are stealing from the store so we cannot afford to give anyone a raise'. Ridiculous! If they had a negative star button below I wouldn't hesitate to assign that. That store really needs a overhaul of management (besides Dave).
Terrible place, compare it to hell if you will – If you ever walk into this store, it is like a sweat shop, I am not kiddding, I wish I was! The managers do nothing but walk around and talk and text on their phones all day and let their cashier or floor personel friends do the same. While everyone else there works their a$$es off and only gets paid $7.25 an hour. After reading the following review I have to ask, where is our money going? The employees don't get but 7.25 an hour, then overhead fee's, the store is always packed so no question on it making good money. I guess it is going to the managers and to the owner. SWEAT SHOP at it's worst. When I walk in there it feels like it's a slave house.
The manager Joe is a rude imconsiderate little man – Everyone there minus a cashier/stocker Leslie and the manager (I use this very loosely) Joe are fine. They are the only problems there, I have been shopping here since it opened and have a few good friends whom work there and there are great people working there whom are very courteous, EXCEPT Leslie and Joe. Joe is very very rude and borderline racist. He thinks being the manager makes him better than anyone else I suppose,which is a big joke. This store would be so much better if they let him go, call ahead of time to see if he isn't there before you go. Or leslie either since she wanted to proceed to slam the door on my nieces face whom was carrying a infant child in her arms!, then it is a great store to go to. I have seen to many people be fired since he started his reign there just so he could hire his good friends to take their place. Also do you know that no employee there minus the managers, have gotten any raises in over two years? They claim a employee is stealing there and that is the reason, well they have camera's. CATCH that person then give the good employees a raise, working for 7.25 is ridiculous for anyone over 19. It is just a story so they don't have to give them raises, and they also screw the employees out of their vacation pay and then later unemployment benefits! My sister-in-law works there and it just happened yet again to a friend of hers and it was all Joe's doing. GET RID OF JOE, he is incompetent and just drags the store further down.
Great way to have money – I love this place! I just came across this site and can not believe it has any negative reviews, that is ridiculous! This thrift store is one of the best around, it is just as good as the one in Norfolk. Although it is much better than Goodwill. They have kept their prices the very low for great merchandise, even though most of the other competition stores have raised there's dramatically (Godwill included). If the customer service is so 'terrible' then why is the place full of customers every single day, all day and evening? I live close to this place and know that it is full of people everyday. The best time to go is when they first open on a tuesday. Their clothing prices are very low and very fair, while some of the electronics (mostly computers) aren't as well priced. They aren't overpriced but they aren't as low as expected from the rest of the stuff's pricing at the store. That and the customers can be rude, those are the only two draw backs to this place. I can get a whole basket full of clothes for my children for $45. And most of those are name brands and look brand new or very lightly used. I have purchased furniture from here in the past month and was very pleased with the service I received, they even offered to deliver it to my home for a small fee since I do not live far at all from the store.
The only things I would love to change is lower prices on computer equipment and for the customers to be more respectful, and parent your children. I cannot count how many times I have seen parents not watching their young children or witnessing them actually screaming at them while in the store! Hello, have you heard of kidnapping? Or child molesters? I know you obviously do not know what good effective parenting is! What is wrong with parents!? I am glad I have parented my children right so I can take them with me wherever I please and they know how to act right. I will be going back here in a week for my oldest daughters wedding supplies and look forward to see how much I save by shopping here. The economy is terrible, and this place is heaven sent in those conditions. ,Regular Customer who lives near by
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