Chester >Automotive Sales & Services > Chester Body Shop
10301 Chester Rd, Chester, VA | Directions 2383137.379959 -77.452370
Mon. - Fri. 8am - 5pm;Sat. 8am - 12am;Sun. CLOSED
Took car in 12/30/13 was TOLD it was ready 1/15/14 WRONG! FILTHY inside & out. Only went in with exterior damage on passenger side. When we went to pick it up 1/15 it also had severe damage to my INTERIOR passenger door were it had been jabbed with a screwdriver yet no one fixed it or reported it. We drove from Midlothian to Chester to pick up my car that was less than a year old with less than 3400 miles on it & I was SHOCKED to see the condition. Not to mention the bubbles in the paint, the A panel was way lower than the driver side. Just a shoddy job. I didn't take the car, they "claimed" they would "fix" everything even get it detailed if necessary. I was told it would be ready Friday, Monday at the latest. 3pm Monday I call STILL not ready. I then call my insurance co & get them involved, finally they say the car is ready Friday 1/24! The insurance Co arranges to have it delivered (I didn't have a rental & my ride was sick) when the car arrives I notice an immediate scratch which I show the young man (it was bitterly cold that day) another minor item I brought to their attention 1/15 still not resolved & quickly got in the car to look at the handle & see if cleaned. THEN, next day when I went to go out with friend I asked her to look around carefully in 2 seconds YES TWO, she NOTICED THEY broke my seat heater control that I paid Honda to put in after market before I bought it. They refuse to accept responsibility & Rocky (the Manager) Then had the NERVE to say he didn't know WHO jabbed the door with a screw driver but THEY fixed it didn't they? He back peddled!!! Also, employee, Aaron LIED & said he gave me an amended adjustment, NOT TRUE!! I had to obtain it through my insurance company. Which also had false info on it example in date 12/31 (real date 12/30) out date 1/15 REAL out date 1/24 paid by insurance week of 1/15. YOU DECIDE. My new car is STILL broken & they are trying to stick Honda with the bill. On something that NEVER malfunctioned UNTIL it went to CHESTER BODY & MECHANICAL!
They do great mechanical work too – I got my body work done at Chester Body Shop and found out they do state inspections, oil changes, etc. I get my car inspected there now. My radiator busted and Chester Body Shop towed my vehicle, and repaired the issue. I know they will not try to sell me things that are not really wrong with my car, like other local mechanics. The staff is trustworthy and work hard to fix your problem. They are a family owned Christian business who strive hard to help their customers. Definitely recommend for body work AND mechanical work.
Excelent Work!!! – Took my Mustang to be repaired, It came back as good as new, looks as it was never hit. They even took time to straighted the license plate out, and washed and detailed the car inside and out.....I would highly reccomend them to anyone...
Great place for help and auto body work – Long story short I had my truck repaired there and the service and work were great! My wife and I have also asked them to inspect used cars that we were thinking about buying for body damage. Both times they did this for us they dropped what they were doing to take a look.
All in all a very good place!
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