Campbell >Women's Clothing > Trudy's Brides
134 The Pruneyard, Campbell, CA | Directions 9500837.287130 -121.932238
Mon - Thurs : 10am - 8:30pm Fri - Sat : 10am-6pm Sun : 12pm-5pm Appointments are Required to try on Bridal Gowns
I Would Recommend Them in a Heartbeat – My experience was totally wonderful. I drove from Sacramento to go to Trudy?s because it was recommended to me. When I told that to the person making the appointment for me, she was more than accommodating.
I arrived and yes, the sales woman was a bit tardy getting to me, but big deal. I can wait 10 minutes. After a short wait, Sheryl sat down with me, looked at my pictures, talked with me and took the time to really understand what it was I was looking for. I really appreciated that. Some other stores could hardly wait to throw you in any old dress.
And the minute Sheryl began bringing dresses, it was obvious she really listened to me and knew her inventory. Every single one was exactly what I was looking for, had the style I was going for and amazingly, in my size, not to mention in my budget. I am a bit chubby and full?busted and most other stores didn?t have anything over an 8, so there was no way I could try them on. Trudy?s has a great selection in many sizes, so I was really happy.
She really worked with me to find something that looks great on me, fits my occasion, was very unique and was in my budget. I ended up buying the 3rd dress I tried on and I am VERY happy. Sheryl found THE dress for me - which ended up being almost as hard to find as the man I am marrying! ;-)
I am VERY happy with Trudy?s and the service I received. I would recommend them in a heartbeat.
Poor service – As a bride-to-be 3 years I went to Trudy's to try on dresses. I had very clear descriptions of what I wanted and did not want in a dress. I wanted something simple, no beads or sequins, and less than $1000. Every dress the salesgirl brought me had beads or sequins and was way out of my price range. I am going to be a bridesmaid this summer and when I went to Trudy's to be measured, Trudy was at the front desk when I walked in. She didn't even look up at me when I asked where to get fitted. The salesgirl who walked up to the counter after I asked and was ignored by Trudy answered me hesitantly. Then, when I got my dress it was so big that I could pull it on and off without unzipping it. My seamstress said she could almost make another dress with the "extra" fabric. After talking with the other bridesmaids, I learned that this was the case for all 8 of us! The salespeople are supposed to be bridal wear professionals and should know how to size people appropriately.
The Perfect Wedding Dress – I had heard of Trudy's many times before, so I took a chance and checked it out on a saturday afternoon. I was a little taken back by the prices, but I did see some amazing dresses that were not so costly. I made an appointment for the following day and was thoroughly satisfied with the service and overall experience. I found the perfect dress and the previous ones I tried on were just as beautiful. My salesperson found the right dresses for me and even brought out dresses that I had ripped out of magazines. She was not pushy and Trudy was honest and very helpful. I would recommend this place to anyone looking for that
" Perfect Dress!"
Not a pleasant experience. – If you want to enjoy your dress shopping, do not go to this place. I drove more than 1 hour to go to this place from san Francisco. Although I had the first appointment at 12 oclock on Sunday, and I was there at 12:00 o?clock, the door opened and the place was already like a zoo. Then I told them when my wedding date was (I had 5 months), the manager and the consultant started laughing at my face that I am too late. And they started pushing me to decide which dress I like. They don?t let you take pictures of yourselves. They don?t let you to go through the dresses yourself and pick, and I had to share the mirror with another bride. This was the worst experience I had. Then when I was leaving and they thought I am already gone, they started talking about how late I am in a very rude way to the next bride. I will never recommend this place to any one. There are so many other salons with much nicer staff and more pleasant environment. Don?t waste your time here. I ended up buying my dress on the same day at a bridal salon in San Francisco. . In short this place has no respect for its customers.
The personal attention, good quality, reasonable prices and stunning wedding dresses will make a princess out of any bride. – In Short
The boutique carries an impressive selection of dresses in a variety of styles. Bodice styles range from short sleeves to off-the-shoulder numbers, strapless, spaghetti strap, plain or beaded. Because of the sizable selection of materials, you can go with satin if you don't care for the organza, or with something simple, like a straight-style chiffon gown. Most dresses come in white or ivory.
Buyer Beware – At First you will love this place- It puts you in a romantic mood and makes you feel so wonderful to be a bride- But enjoy that feeling - because as soon as you sign that purchase agreement all the smiles and seemingly helpfull staff are gone. If there are no issues with your dress- you are lucky- but if anything goes wrong- and I mean ANYTHING- you are on your own. Make TRIPLE sure you are getting the dress you want- and be sure they are ordering you the right size- Inspect the dress withing an inch of it's life before you take it home- The sales girl I worked with- who seemed so sweet- LIED to my face when the wrong size came in- telling her boss that I insisted on ordering a dress that was two sizes too small- in short- WATCH OUT!!!
The Original Bridezilla – Although Trudy is charming throughout the sales "courtship", watch out! After a couple appointments, I had to admit that the dress of my dreams was out of my price range. I called Trudy to let her know the reason I wouldn't be ordering had nothing to do with her servicel. As I expressed my regret that I wouldn't be buying a dress from her, she launched into high pressure sales techniques. When that didn't work Trudy asked if the staff was good to me. I said, "Yes." Trudy shot back that if that were the case I should be "good" to them by buying a dress. I was shocked!
It's too bad that what could be one of the best bridal stores in that area is ruined by it's own namesake. If I were you I'd go elsewhere to fall in love with the dress of your dreams!
great people, affordable selections – These other reviewers don't know what they're talking about. The people were very nice from the time I made my appointment over the phone to trying on dresses. The salesperson was very helpful at listening to what I wanted and pick dreses in my price range. I brought a bridal magazine to show her what I wanted and she brought out dresses that were very similar to what I showed her. She even brought out dresses that she thought might look good on me. And to be quite honest with all of you, one of the dresses that she picked out was perfect. I went to other places but they didn't compare to Trudy's. Overall Trudy's was very affordable, the people were very nice, and I had a great time with my salesperson; she was awsome. They do get very busy at times, but it is really worth it!!
Rude Customer Service – After I tried the first dress the salesperson brought out, she was very firm on my buying that dress. However, I stated I wanted to try a lace dress, which I admit she did bring me one but it was not what I had in mind. Her co-worker overhears our conversation and shoves a magazine in my face so I can show her lace. On top of things, I brought a friend who was helping me describe the lace we were envisioning and the salesperson's co-worker cuts my friend off in the middle of a sentence and states, "Well, how do you know what she's talking about? Are you her good friend?" Considering the prices you will be paying for the dresses, I would go elsewhere due to rude service. Sure, they have a nice selection but so do many other bridal salons int he Bay Area.
Be careful – Our bridesmaids dresses were picked last week. The dress I tried on in the store was a size 8 and fit perfectly, even a little roomy in the waist, so I ordered the 8. The dress I received was significantly smaller. I was barely able to zip it, and once it was zipped, I was unable to breath. I have not gained any weight, either, but rather have lost two inches to my waist size since trying the dress on two months ago.
Another Bridesmaid received a dress with a broken zipper, and Trudy's refused to pay for fixing unless we used their tailors, all of whom were booked until after the wedding. After paying over $200 for our dresses each, to be treated so poorly was disappointing to say the least. Having been a customer at the store for over ten years made the treatment even worse.
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