Lava Tanning & Massage

(540) 387-0122 | View Website

1103 W Main St, Salem, VA | Directions   24153

37.290231 -80.074923

Open Hours

Sun 1pm-6pm, Mon-Fri 10am-9pm, Sat 10am-6pm

 
Beauty Salons, Tanning, Massage Therapists  more

More Categories: Weight Loss

Massage Services: Massage

Neighborhoods:

less
 
Owner verified business
 
 
 

Reviews for Lava Tanning & Massage

Doesn't Recommend
1.0
over a year ago

Terrible service – I went into the Lava Tanning location on main street in Salem, because my regular tanning salon was closed for a few days. I stood at the counter for 20 minutes or so while a man I can only assume was the owner talked to a couple about purchasing a used sunbed, ignoring me entirely. I don't know why I didn't just walk out then, but I waited patiently for him to turn to me. When he did, I explained I just wanted to purchase a single session since I already had a membership elsewhere. He asked if I had my own goggles for the session. I told him that I didn't own any, because they're normally provided at tanning salons. He told me he wouldn't let me tan unless I bought a pair from him for SEVEN DOLLARS. This would mean I would have to spend around $15 on one session. I told him never mind, I'd go elsewhere. He then assumed I don't wear the goggles at all when I tan, and told me I'd go colorblind if I didn't start wearing them. I DO wear the goggles, I don't know who he thought he was patronizing me like that. He even shoved a piece of paper forward and said, "Can you even read the numbers on that?" It was one of those cards with bubbles in different colors, a test for your vision showing whether you are able to see certain colors or not. I just thought this was over the top, but I just quietly read all the numbers out to him and walked out. I have never been treated so rudely at an establishment in my life.

Doesn't Recommend
1.0
over a year ago

Worst customer service ever – I have never been treated so rudely by a business. Half the time you call any one of the three locations, no one picks up or you get a busy tone. One of the employees hung up on me when I asked him when they would be able to fulfill my gift certificate for a massage, yelling to "stop harrassing me!" and "leave me alone". The owner has lied to me several times. Go somewhere else- there are tons of other tanning salons in the area.

 


Not rated yet
2 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Lava Tanning & Massage to Citysearch

Do you have a review of Lava Tanning & Massage on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Lava Tanning & Massage review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Lava Tanning & Massage page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Lava Tanning & Massage on Citysearch