47 Boone Dr, Troutville, VA | Directions 2417537.415929 -79.876561
8-5 M-F 8-12 Saturday Closed Sun
Dr Carter is awesome! I have been through alot the past few weeks with my dog. I have spent so much money at other places and given little hope. I was told on Tuesday that I should prepare for her death and that her kidneys would not heal. I was at the office for several hours today while this wonderful doctor and his staff found answers to my questions. I can't imagine someone being upset that they had to wait because this doctor actually cares about your animal and not his pockets! This doctor and his staff were the answer to my prayers and I cannot say enough good things about them! My dog has been my fur baby for 12 Years and not trying to save her life was not an option. I am so glad I refused to give up hope and found this vet!!
Best Veterinary Clinic Ever!! – My dog was injured and I needed to get help fast...not working with a lot of money I was unsure how I was going to pay for his care. I was referred to Old Dominion by Angels of Asssisi. I am extremely pleased with the staff and Dr. Carter as they were caring and compassionate. When I received the final bill I was amazed at the cost!! I highly recommend this clinic. Dr. Carter is my new best friend!!!!
Awesome Vet & staff! – I was in need of a Vet & staff that I trusted with reasonable prices..... What I found was Old Dominion Veterinary Clinic.
Dr. Carter & his staff have more than met my expectations. From fitting in my narrow window times for appointments to taking the time to talk to me and explaining things that I needed to know about the care of my pets.
If I have had to wait its only because Dr. Carter has had an emergency or was taking the time to talk with someone about the pickup of a beloved pet.
I have been extremely happy with all the services that they provide and will continue to take my animals to see Dr. Carter & his very helpful staff. Ya' ll are AWESOME!
I love this Vet! They are friendly, there was no bad odor, and they take emergencies 1st if needed! – I have been going to this vet for over 15 years now and have only had good experiences.
I have never smelled a bad odor. The facility is always clean and the staff have always treated my pets (5 Labs +1 Cat) as if they were their own.
They have 4+ Doctors, extended hours by appointment, and take emergencies. 2 of my pets have been been "bumped to the front of the line before - once my dog was bumped by a car, and the second time was when my cat could not urinate. I suspect others may have been irritated, but I was very glad that my cat & dog did not have to suffer before being seen. I thanked everyone that I had delayed, and had even overheard the staff offering to let the owners drop off their pets (at no charge) so the Doctor could look at them as soon as they could. No one plans on ever having or being an emergency - try to remember that. Over the years, I have heard owners be down right rude to the receptionist - for NO reason other than being an easy target.
My animals have always received excellent care from the staff. They educate me about vaccines, what my pets need (and don't need) to keep them healthy. And I have never felt slighted or rushed when it was my appointment slot.
Their prices cannot be beat. I have been to other more expensive vets - & saw less caring in the staff . Also, it is a lot easier to prevent disease than treat it. (I skipped heartworm meds1 year to save money - boy was I wrong!!) I will never make that mistake again.
I love the staff & recommend making up your own mind.
Chaos! There are no words – Dirty Parking Lot, Entrance not inviting. No grassy area for pet walking. Long waits for appts already made, without explanation. Small waiting area, Chaos from the time you walk in the door until you leave,
Unusually smelly. Been there several times lately and at different times of the day, still smelly.
Service does NOT equal charges. Think twice !
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