MultiCare Auburn Medical Center

(253) 833-7711 | View Website

202 N Division St. Plaza 1, Auburn, WA | Directions   98001

47.30958 -122.22982

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M-Su 24hr

 
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MultiCare Auburn Medical Center

From The Owners of MultiCare Auburn Medical Center

Reviews for MultiCare Auburn Medical Center

Doesn't Recommend
1.0
over a year ago

FORMER EMPLOYEE-HOSPITAL FROM HELL – DO NOT GO HERE, THIS HOSPITAL VIOLATES PLENTY LAWS AND SHOULD HAVE BEEN SHUT DOWN A LONG TIME AGO.

Recommends
5.0
over a year ago

Aurburn Reginal hospital is awesom!!!!!! – My experience was great, I was injured in a car accident on 167, I had never been rushed to hospital in an ambulance before. in fact I hate even visiting Hospitals.

Everyone was so attentive,professional and comforting. I had the nicest nurse who stayed with me much of the time, janelle, What a sweetheart.

My doctors were wonderfully, I am so lucky to have been at that hospital.

Doesn't Recommend
1.0
over a year ago

CRUMMY Emergency Room Visit – I woke up with what I thought was a heart attack in the middle of the night. It turned out to be a severe panic attack that came out of nowhere, however a family member took me to Auburn Regional, I walked into the emergency room and N-O-O-N-E was at the front desk. I was feeling like I was going to faint, walking around looking for ANYONE to help me out before I dropped on the floor, A lady who was just randomly parusing the hall walked by me, I said I was having heart problems and I need help. She didnt say anything to me, and casually walked into a doorway and a few minutes later the front desk person walked out and handed me a clip board with paper to fill out. I lost my nerve that I could possibly be having a heart attack and you want me to fill out information other than a release. When I was seen, a nurse came in and put a heart rate gadget on my finger and left without turning on the machine and my urine sample sat UNLABLED on the counter until about 15 minutes later when someone grabbed it. It felt like the hospital of DOOM. God forbid there is a next time, but if there were, I'd rather go the extra 10 minutes to Valley Medical Center. Auburn Regional needs help, not the cleanest either.

Doesn't Recommend
1.0
over a year ago

Hospital of Horrors / Hell – On Tuesday 2-1-2011 I had surgery in this horrible, uncaring hospital.

I should have guessed what I was in for when I checked in at 6:00am. I was informed that there was a note attached to my chart informing me that I have a $200.00 hospital deductable. The person asked if I had the $200.00. Are you kidding me? I'm here for surgery, why was this not brought to my attention when I pre- registered?

Surgery floor nurses were nice, but the problem was with the PCU nurses and CNA's. I got sick from the anethesia and nothing to throw up in. I had to use my ice chip cup, that my Dr. got for me when she stopped by to see how I was doing. It was too much trouble for the nurses/CNA's to bring any ice chips, yet alone those things to throw up in. I got vomit on my gown, and I did not receive a clean one. I had to wear that thing all night. I hardly saw a nurse or CNA. They came at shift change and would say I'm so & so and I'll be your nurse today/tonight and that was all you would see of them. I basically took care of myself.

The nurse woke me at 5:30 am to give me some pain pills because they were going to get me out of bed in 30 minutes, but needed time for the pain meds. to kick in.

I was so relieved to see my Dr. come by at 10:00 am. I said "thank goodness you're here, now maybe I can finally get out of this bed." She was not happy that I had not been up.

I will not go into the HIPPA (privacy) violation. I have an 80 year old mans name, birthdate, ect. that was attached to my files. I will show my Dr. when I have my 2 week check up.

I have informed my insurance company to dispute the bill, as I never received the comb, toothbrush, toothpaste ect, kit and you know I will be charged $$$ for it.

THIS IS THE HOSPITAL FROM HELL. I have never seen a bunch of LAZY, UNCARING Nurses/CNA's in my life.

DO NOT GO TO THIS HOSPITAL.

Doesn't Recommend
1.0
over a year ago

Awful ER experience! – My two year old had her hand slammed in the door at daycare. When I arrived there were signs indicating to be seen, fill out paperwork on a clipboard and when finished lay it upside down in a basket and your name will be called. Feeling frantic, I filled the paperwork out and put it in the basket and continued to console my little girl. I waited and waited for even the paperwork to be taken out of the basket, as I watched the girl at check in desk chatting with another male hospital staff member on a break. She was the only one checking people in. I then asked at the information desk how long the wait would be and was told just to wait for a nurse to come out and they would be able to tell me. She also added that things like ear infections are prioritized last. As I paced waiting for a nurse to come through the door the security guard let me know there was a blue button to push for a nurse to come see me. I pushed the button and saw the nurses through a small door window look at me and I continued to wait. My daughter's hand was still bleeding and she was still crying and I felt so awful to make her wait for any sort of treatment. Even a band aid at this point would be suficient. The security guard called to the nurses station for one of them to come see me. Finally when a nurse arrived at the triage desk I told her that my little girl had her finger smashed in a door and I needed to know how long I would have to wait. Her response was that I would have to wait in line just like everyone else. Finally at this point the girl at the check in desk was speaking to the first patient since I had arrived. It must have been 20 minutes. I told the nurse my daughter's name and told her that I would go somewhere else and she just shouted at the check in girl to remove my paperwork that I would not be staying.



There was no sense of urgency what so ever! I brought my daughter to the EMERGENCY room because I felt it was such. If not I would have gone to an urgent care center or even made an appointment with her pediatrician. They were lucky it wasn't something life threatening because they wouldn't know. It seemed the only person that had any compassion was the security guard.



I then went to Valley Medical Center where within five minutes I had signed consent to be seen, was checked in at triage and a doctor was administring pain killers into my daughters finger. After this a person came to me in the room, where things felt calmer now that she wasn't in so much pain, to gather address and insurance information and even collect my copay. After X-Ray's my daughter received stitches to the wound and was found to have a broken bone in her finger.



Something has to change at Auburn Regional Medical Center! As much as I understand that many people go to emergency rooms with non critical illnesses, you can't treat all patients as such and won't know if you don't speak to them. Even if I was seen at triage and they told me that her finger would be okay and THEN I waited it wouldn't be as big of a deal. I have no idea how they could look at my crying little girl and not feel any sort of sadness. There are plenty of unemployed individuals that would have more compassion than who was working that night.

Recommends
5.0
over a year ago

Great Cardiac Rehab program – My stepmother had her heart surgery at another hospital, but did rehab at Auburn Regional and had a wonderful experience. I had not heard a lot about the hospital, but it was convenient and recommended by her doctor. She did great and is back to leading a very active life.

Doesn't Recommend
1.0
over a year ago

UNSAFE conditions, contamination, NEGLECT – As a patient this past week at the Auburn facility for surgery, Total shoulder replacement. I woke to an iv line leaking blood .when i finally got the attention of the nurse she reattached it and walked away.I was transported to the 4th floor into a shared room and offered the wrong medication.asked them to check with my Dr. As i lay there waiting I noticed my right hand and forearm were covered in semi dried blood..45mins later when the nurse came back and tried to attach a device to my iv and I questioned her she got angry and said i refused pain meds, heres the kicker this nurse wouldnt even clean the blood up for me. now listen 6 years ago I was diagnosed with Hepatitus C. the blood I am refering to is infected and dangerous. after warning my family taking pictures and complaing as strongly as I could she walked in and with out gloves proceded to wipe this dried blood from my arm and the drain deviceinstalled to drain my shoulder NO GLOVES PEOPLE how many might she have infected. how do we warn everyone on the surgical floor that she exposed. THIS HOSPITAL IS DANGEROUS AND SHOULD BE AVOIDED WHENEVER POSSIBLE. I was treated as though I was a problem for having to point out the mistakes 3 times with medication. A nurses responce to me after telling me the` combination of drugs she wanted to administer would seriously depress my ability to breathe.I expressed my concern as I have lung issues`anyway. she said I'll check on ya every hour or so. I said and what if I stop in between and this proffesional nurse looked me in the eye and said YOU WILL DIE and walked out. i obviously refused the meds.

I hope enough people read this to spread the word at the grass root level . I have contacted every agency I can think of . People need to know

i

Recommends
4.0
over a year ago

Great hospital! – Our family has utilized the services of ARMC several times over the past few years. We have found the hospital to have a caring, professional staff, a clean building, and great all around system!

Two of our children were born there. We highly recommend their women's health section. Their nurses were wonderful. They stayed in the background, but not too far. When we needed them, they were immediately available (often already in the room with us, just unobtrusive). The room was large and included all the amenities we wanted: birthing ball, jacuzzi tub, shower, etc. We had a great experience with both our deliveries.

We have also visited the ER several times. Each time we were in and out quickly. On Christmas day we were only in the ER for about two hours! We expected to spend the entire day waiting, due to the holiday! The ER staff was precise and professional, yet caring.

Finally, when a close family member was admitted due to a stroke, they cared for her quickly. They were fast to realize her condition was beyond their care and had her transferred to a more specialized hospital in Seattle. Their quick decisions saved her life!

Doesn't Recommend
1.0
over a year ago

Auburn Hospital is Hell – My Dad who is an alzheimer's patient needed to be "relaxed" because of his tendencies of combativeness at his assisted living home. They recommended Auburn Geri-Psych so off he went. He spent 4 weeks there. And he walked in on his own two feet. When he came out he was in a wheelchair and so heavily medicated it would have put down a horse. They put him on five different meds to be given twice a day to keep him "managable". They admitted to needing five people to put him in "timeout" cuz he was combative. He's scared you idiots. They also admitted to using six people to give him a shower. This many against one happened numerous times. When I got him back he had serious sores on his heals from laying in bed so long. And he's whincing of pain in his hip. He has yet to walk again and after two months you would think he should come out of his dark hole that they put him in. They perscribed depacote, resperdal, adavan, and a few others to all be taken twice a day. He was able to run before going there. I hate that place. They don't know what the hell they're doing. And the people working up there don't really seem to care about what is best for the patient. A lot of money was paid to them and they should all be removed from the hospital. I gave them a rating of 1 cuz they did feed him. They suck!

Doesn't Recommend
1.0
over a year ago

Hopital from hell – Auburn Regional Medical Center is ABSOLUTELY the WORST hospital I have been to in the last 10 years. I actually have a list of the unbelievably ridiculously awful things they do over there:

1/ They are quite reserved with words, and like to use fingers to communicate rather than their mouths

2/ They're extremely careless with their diagnosis. My sister had some severe pain in her back, and they only took a 1 second look and said "You're fine"

3/ They tried to do a minimum job. When my sister was discharged, they asked her to sign the discharge paper without even telling her what it is or that she was being discharged. She couldn't even move yet. The nurse (his name was f..king JOE) dumped a wheelchair next to her bed and disappeared faster then lightning

4/ They're extremely mean. My sister, who was unable to move, asked a nurse to get her the phone in the table right next to the bed so she could call home and let us know where she was, and the nurse said "TOO FAR"????

To summarize, you're guaranteed to be treated like dirt if you go there. There were a couple of nice nurses, sorry I didn't take their name, and I appreciate what they've done. But I WOULDN'T recommend going there at all

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