Bellevue >Automotive Repair > Aamco Transmisisons
13040 Bel Red Rd, Bellevue, WA | Directions 9800547.622313 -122.165370
Mon. - Fri. 8am - 5pm;Sat. 8am - 12am;Sun. CLOSED
I have a friend who took her car to Aamco Bellevue about 6 weeks ago. They kept the car for 2 weeks! They have been rude, un-co-operative, and Still car is not fixed. They have been a total scam. Now her car shakes badly when put in park or at a stoplight! The wheel actually vibrates your hands. A technician told her the motor mounts they put in were too big, hence the shaking. They have moused her around so much and she finally got in touch with a district manager in Calif. he says he will help, but my confidence level is zero after the way they have treated her! Just look up the franchise based company on the Internet and you will see ALL the dishonest and horrible business practices they encourage! The BBB of Wash. State even has an alert on Aamco! They are not accredited with BBB. What a scam company!
Polite...but not punctual or professional. This is the third time this shop has "rebuilt" my transmission in 5 years. I paid for the first two rebuilds and was assured that the third was "covered" under warranty. My confidence isn't very high, but feel I have few options unless I'm ready to spend another $2000 elsewhere.
The latest repair was supposed to take 3-5 days. It took more than 2 weeks to get my chevy rolling again. Customer-be Prepared.
New Owner = Great Service, fair price and ON TIME! – Fantastic and ON TIME SERVICE!
Roger is the NEW manager and what a great change it is!
He returns phone calls promptly and gets the job done on time!
I was so happy with the work they did that I had a friend take her car in just last week. They were able to test drive it, put it on the rack and diagnose it in just 30 minutes, while we waited. Unheard of!
When the Charles, the mechanic, was finished, he actually pointed out the problem on the car and explained the problem in simple language. Contrary to what the Factoria Midas people had said, it didn't need a new $500 timing chain, it just needed new $30 spark plug wires and that my friend could probably just do it herself in 5 minutes.They charged her nothing but they sure did earn millions in good will and honesty!
Honest, quick, fair and personable, what a welcome surprise!!
I strongly recommend the new owner, management and mechanics at Bellevue Aamco!!
(No I'm not related, didn't get paid for this, they simply earned it and deserve it!)
Great Service – I took my 2005 Ford Escape for some LONG overdue service. First I got an estimate from my dealer. Yikes!! Then I went to Aamco. The service manager, Keith was really nice, gave me great service, a great price, and really knows his football. I got twice as much work done here at a lower price than the dealer. The only suggestion I have for them: Get a TV in the lobby for Monday Night Football.
Very Happy Customer – I have been a very satisfied customer of this Bellevue Aamco store for years. I most recently met the new Customer Service Manager, Keith D. He was very professional, friendly, and helpful. The estimate and actual cost were right on target for the the engine and brake work I needed. Thank you. When I need more work done, I'll be back.
Sperb Services at AAMCO – The other day my car’s radiator fired up and I was just standing there dumbfounded. I had no idea what on earth I was supposed to do so I called AAMCO Plant City and asked to pick up my car for repair.
Thanks to Rob Sanchez and his team of professional car specialists at AAMCO Plant City. My car was fixed within a day and the repair charges were so very much affordable.
I recommend calling AAMCO Plant City for brilliant customer care and efficient car repair services!
Surprised by the Results – My husband and I knew our car was having transmission problems, he told me about taking it to Aamco in Bellevue. I immediately said NO, we have a friend that had a very bad experience with them and plus looking at some of the bad reviews made me not want to take my car there at all. We got quotes from a couple shops, they all quoted outrageous prices except Aamco plus they gave us a 3 year warranty was the best deal we were going to find. I finally gave in he took the car on a Wednesday and they took a week to fix it, since then our car feel like new, they did a great job. Overall everything was perfect, my husband and I are very happy with their work and I definately recommend taking your car to this shop.
JUST TO SET THE RECORD STRAIGHT.....MILITA71 – Just to set the record straight Ms. Lopez, YOU are the one who chose to purchase a USED JUNKYARD transmission. I tried to get you to let us REBUILD your transmission but you would not do that. You insisted that you wanted the cheapest route possible because your car is a 97 and is "too old". Yes, your used transmission did not work when we installed it. But how is that our fault? Used automatics are high risk and that's why we would rather not put them in. If a customer wants it, we will accomodate - reluctantly. You brought your car back a few days later because it wouldn't start. We checked it and told you your starter was going bad. How can you hold that against either? Customer feedback is very important too me and I do everything I can to help the customer out if there is an issue.
BAD CUST. SERV AND REPAIRS RESULTS IN ADD. DAMAGE – NIGHTMARE- Never tries to repair your transmission here. They changed the warranty that they offered me over the phone at the beggining from 1 year to 90 days then 6 months after 30 min that I got upset they offered me back the one year warranty.
I paid $867after 2 weeks they returned my car in same conditions and they found a scratch in radiator, they didn’t fix it. It didn't go in reverse. Drove my car less than 4 hrs and broken again. He stated that it is a used transmission that they installed they didn’t have control on this and I had paid cheap. Why they offered me this service? Owner was rude when I asked for the refund of my money. It took another week to repair the car and starter did not work this time. They offered me to fix the starter and give me another price. My Car was in Aamco Shop during 3 weeks in total. I went there for transmission and resulted in additional damage radiator and now starter problems. More money for them.
PESADILLA nunca trates de arreglar tu trasmisión aquí. Ellos cambiaron la garantía que ofrecieron por primera vez de 1 ano x 90 días, luego 6 meses, después de pelear me lo volvieron a dar por 1 ano. Yo pague $867 y me devolvieron el carro en la misma condición no iba en retroceso. NO lo arreglaron. El propietario de esta tienda argumento que era una trasmisión usada y que yo había pagado barato. Por que ellos ofrecieron este servicio. El propietario es muy rudo no me trato bien. Mi carro estuvo en AAMCO durante 3 semanas x una trasmisión y ahora resulta que no funcionaba el radiador ni tampoco el arrancador
Best place to take your car – This is the BEST place to take your car! They change my oil in my car and never try to upsell me stuff I don't need and I can count on them to let me know if something is important. I don't need much more from a mechanic shop. Five well deserved stars!
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