Bellevue >Food & Dining >
Catering >Thai Ginger Restaurants
3717 Factoria Blvd SE, Bellevue, WA | Directions 98006-613147.576789 -122.169515
Sun-Thurs, 11am - 9:30pm; Fri, Sat, 11am - 10:30pm
The worst service I've ever encountered. And I eat out in Bellevue regularly. I must wonder how such a joint has been in business in this location for so many years! The waiter actually went behind my elderly mother and I, who had been waiting first in line for over 15 min, to take the two young (Thai?) men who had just entered and were in line behind us. When I objected, he said: "You wait!"
Support Fraudulent Thai Ginger? – I try to support businesses with similar ethics as mine.
After having read this article and many others about Thai Ginger's owner having committed immigration fraud--paying people to marry her relatives so they could stay in the U.S., I can no longer support such a business. Even if they do cook good food (sometimes), this restaurant is terribly managed and owned. And her employees show the lack of management in their atrocious customer service. Not a place to go.
Citysearch isn't letting me post the article so you'll have to look it up using the key words "Thai Ginger fraud" and I read most of the articles but mainly the KOMONews one.
The Best – I am seeing a few negative comments. I am sorry to hear that some people have not experienced this restraurant like I have for over 3 years. I am huge Thai fan, but most I feel are not great. However, in my book this place is one the best you are going to find. The only place better is Thai Toms on the U Ave (get the swimming rama. Once you get it at Thai Toms, you will never get it anywhere else. From the outside this place doesnt look great. But keep in mind this is the first place where they got started, so it is their oldest restaurant. For maybe a better experience try their Redmond Towncenter location. But for me I feel once you get inside, it is a very warm and cozy atmosphere with rich woods, etc. The food is always consistantely amazing. I have never been rushed out of there to leave, as some of the other reviews have eluded. Some of our favorites are the pang curry, fried rice, pad se uwe, fresh rolls, etc (all chicken).
Consistently good – My husband and I eat here all the time. We almost always order the Phad Thai and Swimming Rama (both with chicken). The Factoria location is very small and it can be hard to get a table in the evenings.
I'm disheartened to see all the low reviews, which is unfortunate. I can't speak for others . . .but I can say that my husband and I eat here (both eat in and take out) about once every other week, and are quite happy to continue eating there. We find it to be on par with several other Thai restaurants on the eastside.
Horrible Experience – I have heard positive about Thai Ginger but this one is not good at all....I do not that was us or for all.. when we went there , they were about to close. They said that they can serve us but we need to order fast and everything together. Thats fine.. we ordered fast but after eating the food i felt that they mixed same thing in all dishes .. Sauce was only different. (tip :- never go in restaurant while they are about to close because they are in hurry and dont want to cook good food) . i never tasted such taste for Thai food. total lost of money and service was also ok .. might be we were late so they wanted to leave us quickly.
Any way over all not nice experience.
Just got kicked out after 25 minutes because they are busy – Just went to have lunch there. I had eaten a little bit of my lunch, the guy came around and asked if I wanted a to-go box. I said I did, he picked up my plate, dumped the rest of my lunch in and said thanks for coming. Then another guy came and asked if we could leave because they are busy today. I've been there a bunch of times, the food is not great and neither is the experience. But after a while you forget and want to have something different for lunch, so you venture over to Thai Ginger. I think this tops it for me.
If you want Thai, go across the street into Loehmans Plaza and eat at Tasty Thai. Food is much better and certainly the service.
This was a really bizarre dining experience – We heard this place had some good Thai food so we went on Friday night. The first thing we noticed is that two tables got up and left. They got into arguments with the staff about food quality. This was obviously a red flag but we had waited 25 minutes to be seated and had already ordered. What a mistake. We waited nearly an hour for our appys to show up. The Tod Mun was rubbery and cold. We brought this to the waitresses attention and she just shrugged. I saw the manager and when apprised she said, "what you know about thai food? you not thai people! you dirty arab!" Well, I am Armenian, not Arab, but that is beside the point. I have never had such an encounter in all me life. We got up to leave and the manager demanded payment for the entire meal. She threatened to call the police and i told her please do! She actually followed us into the parking lot! I am still shaking my head.
Simnply a terrible experience – This has got to be the worst restaurant in Seattle. The food was less than mediocre (way too sweet, undercooked, cold) and the staff were incredibly rude. The waitress couldn't be bothered to give us any of her time and when we dared to voice concern over the food quality it brought the manager over. Rather than attend to our concerns the manager began yelling at us. We were astounded. I would avoid this place at all costs. I read that the owner of this pl;ace was sent to federal prison for forcing her American staff to marry her Thai relatives in some sort of Green Card scam. What a joke Thai Ginger is.
Worst Meal Ever and Owner is a FELON! – We went here for a celebration and what a mistake it was. The food was far from authentic. The Pad Thai was made with catsup as in Heinz 57!! Everything was sickly sweet. Also, the food got cold pretty quickly so we think it was microwaved from the chiller rather than freshly prepared. When we brought this to the wait staffs attention they ignored it. After informing them we would neither eat their fare nor would we pasy for it the manageress came out from the back screeching at us like a bird of prey! She wanted to be paid. Rather than continue this ill treatment I agreed to pay but the bill was not itemized. Since it seemed way too high I asked for an itemized version but this triggered another outburst from the manager! It was too much! We ran out the door but this crazy woman was in hot pursuit. Thank fully we had parked across the street since their lot was too small. We found out later that this is the place where the owner is sitting in a federal prison for having US Citizen employees marry her Thai family members so they can get green cards. It figures. This place is corrupt all the way around. Here's the link to the story:
komonews dot com/news/84808032.html
The owners name is Varee Bradford. Obviously she is married to a Farang.
Friendly and good food – I'm writing this because I saw bad reviews while looking up the phone number. I'm not sure what those people's problem is, writing to let you know this is a good place. I've been eating here since at least 1996 and have never had a bad experience, though there was a time around 1998 where there was some sort of labor issue and all the waitresses left to work at chantanee. The food has been consistantly good and the panang curry has remained unchanged.
There is no thai food in seattle that comes close to the real thing, could be proximity to fresh herbs. In my opinion there are 3 good thai places in bellevue/redmond area. Thai ginger, chantanee, noodle land. All are very professional places and seem to make a lot of money. All have their special dishes.
I think Thai ginger in factoria is the most consistant thai place in the seattle area. I like most of their food. I'd say the best things on the menu are:
- panang beef (kind of curry)
- phad kee mao beef (noodles with tomato and broccoli)
- red curry with chicken
Thai Ginger has the best panang I've had outside of thailand. Their panang is what I call panang.
While the interior is reasonable, Thai ginger is not a fancy restaurant, this is a place to go for good food. Waiters are in a hurry but they try to be helpful. Sit at the bar, watch the pro's behind the counter as they work the assembly line.
I take my kids here, they love the food, sometimes the waitress sneaks them sprite and I pretend not to notice.
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