Bellevue >Restaurants > Westernco Donut
1412 156TH Ave NE, Bellevue, WA | Directions 9800747.620998 -122.132342
Daily, 4am - 5:30pm
Service is so bad that we won't go back – We eat out at least twice a week so it stands to reason that we've had our fair share of great and not so great customer service experiences. Sometimes the food is so good that you make allowances for somewhat shoddy customer service. However, the service at WesternCo Donuts in the CrossRoads area is so bad that even we refuse to ever step foot in the store again.
It begins when you enter the store. The lady literally yells at you, "What you want?!" You walk up to the counter and start looking at the very large array of donuts and again, she''ll bark at you, "What you want?!" Note that this has happened on multiple occassions and never once has there been anyone else in the store so it's not like she's hurrying to help others.
When we've attempted to ask questions about the donuts, she just stares at us and doesn't answer. And if you attempt to tell her that you need time to look over the options, she becomes even more impatient; folding her arms across her chest and glaring at you.
The entire experience is just not worth it for a few dollars worth of donuts. Either drive out to Krispy Kreme in Issaquah or get them at the grocery store.
Best Donuts! – This the best place for various types of donuts but don't expect good customer service. They are pretty inpatient and if you don't make a decision quickly, she will make it for you. ;)
Best Donuts in town; Poor customer service – I work just across the street from Westernco Donuts and visited them out of curiosity one day. Their donuts are awesome.. and at great prices too. But their service is bad! The lady at the counter is so impatient. Since I was a first-time visitor, I asked her a few questions on which-one-is-what, does their croissants have any meat, etc.. and she literally yelled at me asking me to choose quickly coz she has to go out for lunch!
If you are looking for some good donuts, I strongly recommend this place... but if you are looking to sit and eat at a donut store... Nah... this is just NOT the place!
happy eastside surprise – I checked this place out (Bellevue location) chasing a donut craving and wanting to avoid grocery-store donuts (ew!) or bad Krispy Kreme (I won't give them my money in light of the recent lawsuits against them). I am glad I stopped in here! The donuts were delicious and plentiful - even in the middle of the afternoon! Yep, it's small and the decor is old - so? They've obviously been around for decades. The service was SUPERB. Friendly, sincere, charming, and very generous. Great prices, too. And they're a local company, not a national chain. Can't beat it, especially on the east side! Want a franchised donut experience? Or "ambience"? Go somewhere else? But if you want excellent donuts, with great service, at an incredible price, from a local bakery on the east side, Westernco is it. I will be back, time and again.
BEST EVER~! – I live just a block from this Doughnut shop, and I am a frequent customer. They have the best doughnuts I have ever had! I hope they can keep it up! I wonder if they know they are on the net... Heh~!
Yum Yum – Great donuts for such low prices. Best deal in town for a dozen. Wide variety of choices, all good. Great service, great people, and great neighborhood place for a gathering of coffee and donuts.
What! – Again, these are not the best donuts in Seattle! How can anyone say so! Besides, some of the shops are really gross. Winchell's seems just right for a late late night indiscriminate student experience where 'down and out' is sort of appealing .
Fresh and Tasty. – I love this place. The donuts are some of the best I've ever had. Not too sweet, a huge variety, freshly made. My family heads to this place after the Opera if that says anything other than we're just a bit strange. If I had to choose just one place to get donuts for the rest of my life this would likely be it.
Sad doughnuts – By far, some of the sadest doughnuts in the country.
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