14048 Juanita Dr NE, Bothell, WA | Directions 9803447.726698 -122.243726
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
This place is truly horrible. Dr. Yeary might be nice, I don't know, I never actually got to meet her. My first visit was fine, got in a quick visit with an RN and then out again. My second time was enough to make me stop going there, because I waited over AN HOUR past when my appointment was supposed to start and Dr. Yeary still hadn't finished with the previous patient. I'm sorry, when you're someone who has to take off work and plan meetings around an appointment you've made, I would expect the person with whom you've made the appointment to respect that. Everyone around me said they also had been waiting an exceptionally long time, so I guess this is a common occurrence. (Also, it's worth mentioning that when I told the front desk person to cancel my appointment and said I wouldn't need another because I wouldn't be back, she rolled her eyes at me. A simple "I'm sorry" would have been a lot nicer send-off.)
Do not trust them. – I will say I grew up going to this clinic as a child and left not too long ago.
-BAD CUSTOMER SERVISE The staff is rude and disrespectful of the HIPPA Privacy act regularly with all the patients information. (currently employed in the health care field.) They are also more into their drama than their patients. And they are just disrespectful.
- I had a major accident and got wrong diagnosis after wrong treatment. Drugged out days on so many pills. Starting at 19. I actually don't remember 2 years of my life and hear stories that I don't remember.
-As soon as I left that office and got a new Dr. I magically got better and off all the medications and a real diagnosis.
Im sorry but my whole family went there and we all got better as soon as we got away from the drug pushing. If their common diagnostic guesses don't solve it, then here are some pills. These should shut ya up. But what's the problem so I can fix it? - Hmm Not sure? That just doesn't work for me.
One time they messed up my medications and kept them from me. I went through terrible withdraws. At the end I was told "opps I was on it longer than I should have, they should have changed my medication a few months ago. But no one noticed how long I had been taking it. Also I really should not have stopped cold turkey either." Then they actually blamed me. Please for your own health do not go here.
I am just speaking my experience. I really never wanted to say this about anyone. I wish people just respect the rules and each other. I wish they cared about my well being. I am healthy and happy in my life. I don't know I would have had that had i stayed at their clinic. They weren't always like that and I hope one day they re find customer service and respect of their patients.
The staff is friendly and professional ! – I was in the clinic twice to see about an injury and as usual I was very satisfied with my care. I also think that the bad reviews listed are bogus and don't reflect the true rating that this clinic deserves.
Undeserving of so many poor reviews – My family has been seeing Dr. Yeary and Dr. Dawson on and off since I was a child and they are amazingly kind and dedicated doctors. Despite the distance office staff I don't think they are so deserving to receive so many poor reviews. One, as the previous reviewer pointed out, 6 of the negative reviews were done by two of the same people. Also this Candace lady they speak of is no longer employed there. So if you're looking for a great DO or live in Juanita, I think you'll be pleasently surprised.
Nice first time – I liked my first time at this clinic. I chose it because it is very close to my house, and they accepted my insurance and were taking new patients. I waited for quite a bit, but turns out the wait was worth it. Dr Yeary(sp?) was very nice and patient with me. I had a whole list of issues and she very patiently listned and showed empathy. I will continue to return. As far as the front office staff, they were polite, nothing really remarkable....
review from an experienced Nurse – This place is a rather cramped, crowded place that i have been going to for the last 2 months. I am no longer a patient there, for I came to the conclusion that the front office staff does not have any respect or privacy for neither mine nor other patient's information. I will not go into detail, but I can assure you that I felt violated when it came to my personal information. I tried to shrug off the fact that almost every single time I showed up there I was ignored until it was a convenience to the staff to finally acknowledge me. I am not asking for sole attention but it would of been nice to have been looked in the eye while I was being spoken to. As a former nurse of 20 plus years, I have to say that I have seen better places to go. The doctor's are not an issue, rather it seem's to be that the rest of the staff has really made a negative impression on me.
healthcare – I have come to the conclusion that the previous reviews are from a ex discruntled employee. This establishment is very small and cozy. If you like old fashioned medicine then this is the place for you. I have seen patients there. Yes sometimes the wait times vary. Every patient gets there time. whether it be 15 minutes to 30 minutes.
legitimate reviewer? – I saw that this office was hiring, so I came on line to see what I could find out about them. According to these reviews, it looks like a rather toxic place. But then I noticed that the writing style was the same in almost all the reviews. My guess is that this is probably the same person over and over again, who has too much time on their hands. So, while this log of reviews shows a total of 13, I'm thinking there are really only about 3 different people who wrote reviews here. It's a shame that people take adantage of the internet this way. I'll probably send in my resume anyway.
cold reception and rude staff – I feel sorry for the docs that i have to rate this place with one star. In the future, I wish them well, but I am not returning to their clinic anymore. I am done with the rude and unprofessional manner that the front office staff has towards patients that walk in there, as soon as you sign in, you get the feeling like you are just another number and take a seat. The office is like walking into an old 1970's home with the all wood walls and parking is a nightmare, you have to park next door to bartells to get to your appt on time. That one girl there a Medical assistant anmed Candace P. is obnoxious and thinks she knows it all, i am hoping for her sake they let her go. This lady returned my call being extremely rude and scolded me for something i had no control over. I have had better reception from a homeless guy. I don't recommend.
not my cup of tea – Woah, worst experience ever. Rude medical billing staff in the front. the wait is long, even if you get there on time. Why would they hire so many incompetant people there? The staff turnover is high and Candace is rude, just to affirm from a post I have read. I had to change my family doctor because they are very unprofessional there, its mind boggling to still see them there after many negative encounters with the incompetant staff. If they would just fire them all and re hire new medical assistants I would reconsider going there again. It is an inconvenience to me to go 10 miles out of my way when they are practically next door to me, that is the only reason I chose them. They talk about patient's medical history and charting information within ear shot of the lobby. Do they not know what HIPPA is? Probably not.
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