Edmonds >Village Transmission
23901 84th Ave W, Edmonds, WA | Directions 9802647.78221 -122.34616
M-F 8am-6pm, Sa 9am-5pm, Su Closed
These guys always treat me great, I have been going to them for over 20 years with all my transmission service and repairs. They even work on my truck and Car when needed, I have never had a failure yet. They have even let me use the loaner van when I was in a pinch, great customer service!!!
Thanks Dave Dan and Jerry, I will keep coming back.
It's would be great if everyone treated their clients as well as I was treated at Village Transmission. I'd never heard of them before AAA recomended them to me and I wasn't prepared to feel as at home as I did working with them. Great experience. I brought my Mercedes in for a basic repair but asked them to try to find the cause of something that was making it very hard to enjoy driving. My expectation was the repair would be at least $1500.00 or more so when they suggested what it might be and it would only cost $256.00 I was skeptical but agreed. Today, I love my Mercedes again. It hasn't run this smooth in years. I can't believe it still how great it feels. Great personal, kind, and friendly service, fair estimates and solid, capable mechanics.
Never Again – I needed a 30,000 mile service done on my Hyundai Tucson, The dealership quoted me $470. I called Village Transmission as there were near where I live and I thought, "They have to be less expensive than a dealership, Right?" WRONG. They would not quote me a price up front and instead told me that they would just see what needed to be done and do only that to save the customer money. I left my car with them, and did get a loaner to use for the day (yes, that was nice). They later called me and gave me a price of about $425 to do everything but change my transmission fluid (which was included in the dealer quote). They told me that if I wanted to get my transmission fluid changed it would be $886.00! They insisted that yes, that was the correct price. I told them to skip the transmission fluid change. End result- when I brought in the dealer quote and showed them, and then applied to coupon I had received in the mail I paid about $380. I later asked a friend who works in the business what they thought. They consulted their service techs and came back wtih, "They saw a woman who did not know about cars and costs and thought they would take advantage of the situation. I later got my transmission fluild changed and another oil change, at the dealership, for about $138.00. I will never give this place my business again.
Vaillage Transmission & Auto Clinic – Village Transmission stands behind their work and puts customers first!
Years ago we brought our 1998 minivan in for transmission problems, which Village Transmission fixed right away. Unfortunately, after the warrantee expired, the problem recurred. As soon as we contacted Village Transmission, they sent a tow truck brought our van to their shop. After diagnosing the problem, we were delighted and surprised that they offered to repair our van, even though the period of coverage from the warrantee was over! Thank you Village Transmission, for standing behind your work, and fixing our minivan, even after the warrantee had expired! 5 stars!!!
Thanks great job.
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