Issaquah >Auto Dealers > Evergreen Ford
1500 18th Ave NW, Issaquah, WA | Directions 9802747.547723 -122.064298
Work with Joe Dempsey. He will find you a sweet ride for your budget while making it an enjoyable experience.
I just bought a 2013 Ford Escape from Evergreen Ford on Dec 20th The first two options listed in the description were keyless start and back up camera. It didn't come with either and I didn't find out until I signed and brought the car home. I have emailed Tony the General Manager and Ashley the sales associate, I have not received a response back as to what they will do. I will keep you posted, I'm hoping they will take care of it, if not I will go to the Ford Corp and blog all over about the deceit. Let's cross our fingers!
They Misrepresent their cars, or they flat out lie...... I specifically asked for something that they told me was in my car (heat warmers in leather seats in their Titanium Ford focus). Once I brought it home, found out in fact that it was not. Because of the new computerized sync system and the learning curve, it's very hard to tell... Emails to the General Manager and no response. Sales Manager said " Oh well, Your car would have been more if it had the seat warmers". What a dishonest load of BS........... Please help yourself and me, and do NOT buy a car from Evergreen. You will be sorry if you do :(
I plan on contacting Ford Corporate Sales Division as well. Too bad in these economic times that you try to buy USA , only to turn around and get lied to.......
What a joke from sales to the owner! – ive never been to a worse dealership. even the owner Tony Rehn is the biggest jerk and what a joke their service department was. From the director of service down to the service techs, they do not stand behind their products nor their customer service. Dont let these guys screw you, try a local shop with good vaules.
#1 Service and Sales Staff – Well above and beyond as far as service goes, but even more so in how wonderful and compassionate your entire staff makes me feel. I will never take my Explorer anywhere else!! You guys Knock it out of the Park!
Best Service and Sales Hands Down! – Does a Great Job in handling customers as I told Daniet, when I was talking to him and Roy yesterday.The Dealership is always clean in the Service write-up area and customer waiting area. Makes us feel comfortable.
Bad people dishonest business – Do yourself a favor and go elsewhere. I am suprised this business is still in existance and State Attorney General's office hasn't shut them down yet. They will do anything, tell any lie, pull any old salesman trick and vialate any business practice law to make a profit.
Huge Mistake by Evergreen Ford – We bought a barely used Explorer from Evergreen Ford last month. Brought it home on Monday and got a call on Friday that we needed to return the car to them. Apparently they had sold us a car that couldn't be licensed in the state of Washington because it didn't meet the Clean Car Emissions Requirements. What a huge mistake on part of the dealership. One would think that they would check this BEFORE they sold the car and let the buyer drive the car off the lot thinking it was theirs!
When we went back, they offered us the same car with a slight discount…only with 20K more miles on it and not in the pristine condition as the original car-definitely not the same deal we were getting before (a like-new explorer with only 2k miles on it). We felt pressured to take what they were offering, and after going round with the dealership, we eventually had them return our down payment and we left.
We were very disappointed in this entire situation. What a horrible car buying experience. We won’t be back.
I will buy again! – It was a nice and easy process working with Jonathan Ling and Jeff Walker. Everyone was polite and friendly, no heavy sales pressure. I will buy from Evergreen Ford again.
Could not ask for more! – Looking to purchase a Ford? Go to Evergreen Ford in Issaquah and ask specifically for JOHN (JP) PEREZ. He is your man when looking to make a deal on a car. I drove away with a 2009 Ford Focus and JP made it the easiest car transaction I have ever experienced! He is knowledgable about the bussiness and is able to key into exactly what you are looking for and making the best deal possible. In addition, he is a down to earth great guy and you might as well be with an interesting fellow while you are waiting on the deal. He passed on some great advice from his father... 'if you drive your car like you have a raw egg between your foot and the gas peddle, the car will run forever.' I will think of that piece of advice for the rest of my life because of JP. Awesome car! Awesome salesperson! Awesome experience! Can't ask for anything more! Ask for JP!
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