Issaquah >Food & Dining > Jak's Grill
Curt hostess who wouldn't seat us even though there were plenty of tables available (this was 9pm on a Tuesday). Was about to leave but heard that this is the only decent place for miles. Asked to speak with manager, who according to the hostess was a male ("He is in this evening"). Waited 15 minutes for waiter to pay us attention and for "manager" to come. "Manager" was a poorly dressed female in wrinkled cotton high-waisted dress who didn't introduce herself and only robotically apologized. Seemed like she's only standing in for the real manager. Offered nothing by way of making up for the hostess' rudeness, no check-in throughout evening by either stand-in manager, real manager or hostess. Steak was dry, at even medium rare, and waiter didn't even offer sauces. Veggies consisted of a combination of overcooked and undercooked/raw stringy string beans. I would have walked out had I been alone and I would have not eaten half the plate had I not just endured a 12-hour plane trip. No one thanked us for our business. They CLEARLY take their customers for granted. Would not go back for overpriced crap (in management, hospitality, and food).
Great Food. Long Wait.. Came here on a Saturday night and we found out they don't take reservations.Long wait. But nice mixxed drinks at the bar. Good food and service once we sat down. Disappointing white wine list by the glass. There are so many good wines around, there is not reason a restaurant needs to carry a mediocre Washington wine in this town. Good salmon. Good potatoes and steamed vegetables cooked just right. Can't comment on the steak, which they are known for, but everything else, including dessert was great.
Mealy steak. Good drinks. One excellent steak. One mealy steak. Both ordered the rib-eye, medium rare. Hate to make a scene so we went with it.
Not just great steaks....
Everyone knows Jaks for their incredible steaks and amazing prices...all true. I have been going to Jaks for years now...and am simply amazed at how they've gotten better and better, expanded, and diversified the menu - all while keeping one thing in mind = me (ok - I'm actually talking about their guests...but they make you feel like it's personalized!)
Known for great steaks, big portions, reasonable prices, and great service...I'm most impressed about some non-steak related items. First - brunch; if you have not been for brunch, you are missing out on one of my most anticipated moments of the weekend. An amazing menu to choose from, great atmosphere, and the usual Jaks great service make brunch at Jaks Issaquah a can't miss . Every time we go for brunch we have an amazing meal and a great time! Every SINGLE item on the menu is amazing (yes, I've tried them all.)
I also wanted to point out a dinner menu item that many people may not think to try at a place with such great steak, but let me tell you, with my highest recommendation possible, that you have got to try that Pork Chop. Cooked to perfection every time, and whatever they marinate it in gets me a little excited on a handful of different levels - it's that good.
I am looking forward to many more meals at my favorite local hang eatery...and can't wait to see what they come up with next!
We just returned from dining at Jak's in Issaquah,
celebrating my husband's job promotion.
We have chosen Jak's many times in the past for a steak dinner, and in fact had happily switched from the Metropolitan in Seattle.
The Bullitt cocktail for $10 was served cold and was an excellent choice if you enjoy burbon, which I do.
We ordered the 40oz. Porterhouse to share and upgraded to a Caesar salad.
The salad was colorless and tasteless. Thank goodness we asked for ground pepper.
The garlic mashed potatoes were at an acceptable temperature but certainly lacked garlic.
Luckily, the beans were of good color, taste and texture.
The Porterhouse should be renamed Poorterhouse. The tenderloin side was anything but tender, so nothing compensated for it's lack in taste. The new yourk side did have some flavor but was full of fat and was difficult to chew. Unless you have a medical necessity to exercise the jaw, there is nothing to justify this steak's toughness.
The chef should be commended for cooking the meat to a perfect medium rare.
Also, our waitress deserves a nod for prompt and efficient service. (reflected in the tip)
The glass of Cabernet at $8.50 was perfectly smooth and helped compensate somewhat for the poor quality of the meal.
However, it did not compensate enough for us to stick around and experience dessert, so no comment there.
The assignment of one star is only for the service, the correct doneness of the steak and the fact that our Golden Retriever will enjoy a steak bone at the cost of over $100.00.
Best of Everything!. My wife and I celebrated our 33rd Wedding anniversary tonight at Jak's. What a great choice. We had to wait 45 minutes for a table but there are shops around the restaurant that we spent time browsing through. They called my cell when the table was ready. Waitress was very friendly, attentive, and professional. We had the crab cakes for appetizer. WOW Delicious!! Salad was crisp and cool, just enough dressing. My wife had a Cajun style prawn dish and I had Lobster mac and cheese. Too good!!We will be back before our 34th for sure.
Great steaks, I think not...
I am going to write on two experiences about Jak's one for my parents who don't do online reviews and one for my husband and I.
My parents just this past Sunday thought they would go to Jak's for brunch. They knew it was Mother's Day and were prepared to wait. They opened up at nine and my parents were there at 9:09 AM. My father was told it was going to be 45 minutes for a table, mind you NO ONE was in the restaurant. Figuring a few people must have gotten their names in ahead, he let it go. More people come in. They end up being seated AHEAD of my parents. This happens for 30 minutes until my father goes and asks what the deal is. and received an "I don't care" response. I guess my parents didn't fit the proper "Issaquah profile." They will never return.
Now my husband and I went on a Saturday night. It was a long overdue date night without children. I have no problem waiting for a table for 45 minutes if the food is good, the problem is, IT WASN'T. The server we had was beyond poor, did not come back to check on us, had to flag her down to get anything....Did not offer recommendations. Although she was quite chatty with other tables. We tip very well if we get good service and it was her loss as we left nothing....My husband ordered steak and the potato pancakes as we heard word of mouth that they were good. I ordered pork tenderloin and the potato pancakes. Both of us thought the potato pancakes were extremely greasy. I was only able to eat a couple bites. My pork tenderloin was dry as a bone and not much flavor. The vegetables had obviously sat around as they were cold. My husband's steak was not cooked correctly but he ate it anyway just so we could get out of there. The meat was of poor quality, there was tons of gristle.
I will never go back again...
Always a good meal but hate the wait..
A co-worker recommended this place. The food was great the first time and we recently went back again. Fun, loud, noisy, and packed with people on a Wednesday night. But why no reservations?
Potato pancakes are really good. So is the mixed grill and of course, all of the steaks. The meals are pretty sizable. Service was good. Desserts need some imagination. The bar looked like it had some great drinks brewing! And, like I said, for a suburban restaurant on a weekday, it was packed with people.
There's a reason JaK's was #1 in Zagats!.
We went to Jak's in Issaquah on a Saturday night (yes, I know that sounds crazy, but we new we'd have a wait so it was fine) and had a great experience. We got to the restaurant at 6pm and had an hour wait for dinner, but were able to get two seats at the bar immediately. We had our favorite steaks (Filet - medium rare for me; medium for my wife) and they rocked. I like to get the UFO, where you get a potatoe pancake topped with garlic mashed potatotes. I keep thinking I'm going to get just the potato pancakes, but I always end up with the UFO. I've never had a bad meal here, which is the reason it's my favorite place. They probably don't want to advertise this, but I get takeout from them when I know the wait is too long for us to wait.
Most of the staff seems to have been there for a long time, as we've lived over here for almost five years now and see familiar faces there from our first visit. Really enjoyed our service too.
Cheers and enjoy! Glenn
Really bad customer service policies. We moved close to Jak's and had some good experiences here with friendliness, etc. This may be unusual...but last time we tried they wouldn't seat us because we wanted a few appetizers and drinks - we would have had the table for 45 minutes, just a quick stop. They wouldn't seat us and we had our daughter with us so the bar is not an option. Stunned. We walked up the road to another local and they were friendly - packed, knew we would just be getting appetizers and a cocktail. They bent over backwards. We won't be going back to Jak's ever again.
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