Lynnwood >Automotive Repair > Bucky's Radiator Muffler
19210 Hwy 99, Lynnwood, WA | Directions 9803647.824653 -122.312715
While working at buckys I was appalled. Id say 50% if not more of there profits are from customers being lied to!...seen it thy sell you an engine sayin your timing belt broke...or sell you services and not do them...ya I'm sure the previous guy got great deal on his service probably it wasn't done. Day and night plumbing I seen them get ripped off by the lies that never seems to be the right fix. Town and country building company got there hybrid car done there it ended up at the dealer after breaking down I don't think there coolant was flushed but thy paid for it as well as there tranny issues from buckys techs touching it..if you want to pay for poor diagnosis find a homeless guy that needs food you may get it done right...thy also yelp themselves to look better ....ya if my company was all bout stealing with lies and services sold but not getting done I'd get friends or family to post good ratings ya there's always few that gets the obvious fixes dne right , but I wouldn't take my moms car here!!!!!! That's for sure let alone a lawn mower for an oil Change!!!!....heather Williams nail em right I was told by Dennis himself to also buy cheapest parts and Mark up price that most time more than dealer part ....also I've seen them spray wd40 on shocks and steal anthr grand from you for there bonuses..you can definitely be ripped off right the first time..
NOT TO BE TRUSTED – Bucky's corporate must teach their people how scam because Joey, the service writer, is as good as they come. He'd sell you a new motor if you just needed new spark plugs. He's got no conscience. Even if you get your quote in writing, he'll come up with something else to add.
This is one of the dirtiest shops I've ever seen too. Mechanics smoking in the shop. Grease all over the inside of my car when I got it back and Joey swore up and down it wasn't his mechanics who did it (apparently I had grease on my feet, pants, shirt, arms, hands etc because there was a ton of grease all over my seats, carpets, steering wheel and console.
Do not go here...Joey, the service writer is a scammer. – Why didn't I check Citysearch before I took my car to Bucky's?
Just as EVERYONE has mentioned, Joey is a scammer. He will tell you whatever it is he thinks you want to hear to get you to leave your car there.
Once he has it, consider it held for ransom.
I had my car towed there because I was having transmission issues. Joey, in his infinite wisdom, said that I needed to get a transmission flush for $130.
Joey said he'd call me first thing in the morning since I had to leave it there overnight. He said he'd let me know if that had fixed the issue or if we needed to dig deeper.
Well, at 4:00pm the next day I called there because I hadn't heard from Joey. When I inquired about my car, Joey says that he lost my phone number - something about the "cleaning lady must have thrown it away". I thought, why isn't my information in your computer system? Anyways, Joey says, "It looks like you're going to need a new transmission." I was kinda shocked and asked what lead to that decision. He ranted on and on about how it's cheaper to replace the entire thing than it is to fix the issue. When I asked what codes his scanner picked up, he said a shift solenoid fault. To make a long story short, that one code was enough to tell him that I needed a new transmission at a cost of $2500 (and that was for a used one).
I showed up to talk in person to see if I could get a "read" on this guy.
What I found when I arrived was appalling. An extremely dirty environment, mechanics smoking IN THE SHOP while they are tinkering on cars and a service writer who thinks his Sh*t doesn't stink (Joey). I immediately came to the conclusion that I was going to be taking my car back regardless of what Joey thought.
After having to give Joey my phone # and information again so he could enter it into his system (he must have lost it again - or he is stealing from the owner by not entering customers' information into the software system until he sees if the customer pays in cash) I paid $130 w/ CC for a worthless transmission flush.
Here's where it gets really good...
When the mechanic drives my car around front, the first thing I see is greasy fingerprints all over my hood, my door handle, my tan center console, tan leather seats, tan carpet, tan door jam and a greasy tool that the mechanic left in my car in the cup holder!
The mechanic who drove it had on rubber gloves that were COVERED in grease so I checked my tan leather steering wheel too...yep, grease on both sides.
I asked to talk to Joey who hid in the shop for 5 minutes before coming out to talk to me - he's such a coward. He says, "Can I help you with something?" - as if the person who I asked hadn't briefed him on the situation.
I pointed at all the grease on/in my car and his immediate response, "Yeah, those tow truck drivers don't use mats." When I said, "What about the steering wheel, the seat, the center console, the hood etc." He says, "My guys didn't do that." I said, "So you're going to pass the blame over to the tow truck driver??" He says, "How do you know my guys did that?" I said, (with an increasingly frustrated tone) "I just watched your guy covered in grease get out of my car, leave his tools in there etc. How can YOU be so sure it wasn't them?" He said, "We use mats."
At this point I came to the conclusion that Joey is a Neanderthal who speaks his own language.
If you go decide to take your car to Bucky's for ANY service, especially after reading these reviews, I'm going to look forward to reading YOUR review. :)
Good Honest Auto Repair – I love Bucky's, they are a life saver. I have never had problems or been unhappy with the quality of the work they provide. This place reminds you that there really are honest mechanics left out there! Thanks!
Great Auto Repairs – very nice and always go above and beyond for my automobiles. Great auto repair, and I highly recommend them.
All Around Great experience – All around a great experience. I appreciated that they did not try to sell repairs that may not have been necessary. Highly Recommend to anyone looking for same day service and decent prices.
Worth The Wait – I Love this place! Everyone is so nice and friendly. The Manager was so helpful! It was a bit of a wait, but its got to say something about the stores reputation if they are always that busy. To me its worth the wait.
I will never go to another shop again. Thanks Buckys!!
Nothing but good service! – We have been taking are cars to Bucky's in Lynnwood for a few years now. It is hard to find a place that will do an oil change for a low price and get it done the same day.
Great Service!! – My car was over heating and I took it into Bucky's in Lynnwood off of 99. However for all the cars I use to own I have always just taken my personal vehicle to the dealer for any repairs. I decided to give Bucky's a try because where I work they take their fleet vehicles there.
What I liked is that they fixed my car the same day and when it was done I did not have to call them to find out the status of the repair they gave me plenty of notice when it was complete to pick up my vehicle. I also appreciated, since I am not much of a car guy, that they did not try to over complicate or over sell repairs that may not have been necessary.
Bottom line: I felt I was treated fair for a good price and got good service the same day my car broke down.
Theives!!! – Charged me for work that was NEVER done...Then, after over 3 months of investigations from my bank, the better business bureau and the WA State Attorney Generals Office, I was refunded my $ from my bank. Thank Goodness! However Buckys wasn't happy with that. So what did they do? They reported me to a collection agency! Tried to tell them I owed the money PLUS INTEREST! These people are a real piece of work! Even when proven wrong, they still try to cheat you! I had to contact the collection agency, send them ALL of my proof and documentation and it's been cleared from my name. I highly suspect this will be an ongoing thing with them though, so I will keep my documentation in a safe spot and consider sueing Buckys for slander if they keep falsely reporting me! These people have an "F" rating for very good reason people! Check the BBB!
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