Redmond >Food & Dining > Thai Ginger Restaurants
16480 NE 74th St, Redmond, WA | Directions 98052-780247.670466 -122.120522
Daily, 11am - 11pm
I got really sick eating here – I went here for dinner with some friends. We had a couple appetizers, a couple currys and noodles. The food wasn't that good and it was served lukewarm and cold. I didn't feel that good after eating and went to bed early. I ended up with a really sour stomach with food coming back out my north and south portals. I think the food here was tainted since it wasn't hot when they gave it to us. I know I got sick and all but I need to tell you that this place was really bad. The staff was pretty rude and it seemed they were trying to ignore us during our meal. The food quality was no that great even if it was sefved hot. I don't know if they let the dishes sit out to long before bringing it to our table or if they were just nuking stuff because it went from lukewrm to cold pretty fast. Finally you could smell the bathroom because it's right there in the dining room. A customer went in to take a dump and we sure could smell it while we were trying to eat. I got sick that night and it had to be there food. I don't recommend this place at all.
Outrageous behavior by Manager! – We had dinner here last night. The food was pretty average but that is not the reason I am posting. No. During the meal I happened to get up to use the Gent's. My business was light and quick and I was in and out in less than two minutes. After about 10 minutes the female manager comes over to the table and loudly accuses me of having choked up the bowl in the men's toilet! I was speechless but I realized that every eye in the room was squarely on me - I have never been so humilated, ever! I protested that it wasn't I who commited this outrage but I am still not sure why she was accusing me as the correct course of action would have been to address the problem discreetly by unplugging the toilet. In any event, she seemed to want to accuse me of causing the problem but didn't seem to want me to do anything about it. What this public outburst did, hoiwever, was spoil the appetite of everyone in the dining room. She was loudly talking about the bowl being choked up with fecal matter. This ruined the meal and people began to get up to leave. We did too but this is when she starts screaming for payment for our meal. I told her she ruind the meal and we would not be paying for it! She now wants us to pay for the others who are leaving as I caused this whole scene! I was speechless! Utterly without words! The last I heard was her screeching about calling the police on me. This was a terrible experience. I recommend strongly that you give this place a miss.
Great reputation but terrible restaurant – Some places live on past glory - Thai Ginger is a great example. We have seen the quality of the food and service both decline drastically over the past couple of years. The last straw was last weekend. We ordered the usual set of food - couple of starters, soup, and a slate of curries. well, sad to say the food was found wanting - temperature was off, rubbery texture on noodles, seasoning was bland. We brought this to the server's attention and she just shrugged and did nothing. We asked to see the manager and she ended up arguing with us! Maybe there is new ownership or something but these guys have gone downhill. We will not go back - you should avoid unless you ewan to be yelled at by a restaurant manager!
Pretty bad food at a really high price – We heard good things about this place so we gave it a try. We ordered some starters and three main courses. Bottom line - the spring rolls were soggy, the Tod Mun was rubbery, the seafood soup had no seafood, and the curries were bland and certainly not worth the price. Watch out on the bill - they will charge you for rice, and other things you did not order. They will argue with you too if you question the bill. I think they intend to shame you so you'll just pay. It was pretty bad, really. We will never return.
Rude service and pretty average fare – We ordered a couple appetizers - spring roll and fish cake, tom yum soup and a cuple of curries. The food was pretty bland as it wasn't spiced as we had requested. The spring roll was clearly reheated as it was soggy and spongy in texture. The soup was supposed to have prawns but there was only one small shrimp. The curries were nothing special and in fact seemed to be warmed out leftovers. The worst though was the pretty awful service. Rude and uncaring. I cannot recommend this place in any way.
Worst customer service, dishonest and unprofessional – Decent food, but really bad and dishonest service. Food arrived on the table one hour after ordering and the waitress appeared only three times: to get the order, bring the food and the bring bill. Apparently they have a special policy to overcharge the bill by 18% if there are more than 6 people at the table. Customers find out about such policy only when the bill arrives. Three adults and three small children (two 3 years old children and 1 year old) were considered as 6 adults and the waitress added the 18% additional commission to our bill. The addition doesn't come printed on the bill, but hand written on the bill, which makes it even more unreal. When inquired about it, they act defensive and disrespectful, asking if we know how to read... apparently the fine print at the end of the menu mentioned the 18%. Unfortunately they left on the table only one menu and kept it for about 2 minutes, so there was no time to read the fine print on the back.
How they handled the bill problem: as customers, we were told that if they were not to bill us for being six(since it didn't seem fair to count a 1 year old as an adult), we would be charged anyway for bringing children in, although they were very well behaved. Are people with children being discriminated in Redmond's Thai Ginger?
If they wouldn't have overcharged our bill for a bogus reason, they would certainly have received a more generous tip than their default 18%.
We just paid and went away, we will never set foot in that place ever again. Very disappointed and offended with the behavior of their staff.
best thai food – I've tried so many different thai restaurant and so far Thai Ginger in Redmond Town Center is the best Thai Restaurant I've ever been to. The service is wonderful, the staff are really friendly especially towards my kids, and I love being able to see the chefs cook. I always get the Phad Thai and Chicken Cashew nut.. it's so fresh and yummy. I eat dinner and lunch their atleast 3 times a week and I just can't seem to get enough of it. WARNING, during lunch time it's pretty packed. All in all it's the best authentic thai restaurant!
Overrated, overpriced, underwhelming in this diner's opinion – I am really tring to figure out what it is that gets so much positive press about this restaurant, because my experience there a few nights ago was hardly impressive. Let's start with the atmosphere, which seems to be agreed-upon by even big fans - noisy, cramped little 2-top tables, no ability to have a private conversation, and a sense of being rushed. On the good side, the decor is attractive enough, and our waitress was very smiley & friendly.
But it's the food that matters when it's all said and done. We had 3 dishes, 2 of which were on the house specialty menu. The chicken lettuce wrap appetizer (a house specialty) was a pile of indeterminable crumbles of meat, dry and far too salty, accompanied by a wedge of iceberg lettuce that was about 1/2 core. If one could peel 2 of those leaves off to use as a wrap, it would have been a commendable accomplishment - and that's assuming that iceberg lettuce is what you would want to fight for. For entrees, we selected the seafood wok house specialty, which was the worst of our 3 choices & the most expensive. The dungeness crabmeat (which was listed as the first ingredient on the menu) was hard to find - we think it was the shriveled brown curls that looked more like crushed ginger, but never really solved that mystery. The scallops were rubbery, and the entire dish was again, so salty (msg?) that it was simply unpleasant to eat. Sodium-sensitive people would absolutely have a reaction to this dish. The sweet basil tofu was clean enough in overall style, but it seemed that the primary ingredient was onion, and by the third or fourth bite it was sadly just too boring to continue.
One other bright spot is that they do offer brown rice in addition to the traditional white; but the $35 plus tip that we spent there seems a bit extravagent for a simple bowl of one thing that was well-prepared. We left hungry, thirsty, and wiser for the next time that we are looking for dinner after a Redmond Towne Center movie.
Editorial Review – Upscale Thai restaurant in Redmond Town Center offers noodles and swimming rama along with unusual dishes like salmon curry.
Best Thai food ANYWHERE – I've eaten in Thai restaurants all over the country, and this is the best. I've been there 10 times, and the food is great every time, and every dish. It's crowded, but managed so well that I've never waited too long for a table. The sauces, the soups, the deserts and drinks are all great.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Thai Ginger Restaurants on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.