Redmond >Automotive Sales & Services > Redmond Transmission & Auto Rep
8537 152nd Ave N.E., Redmond, WA | Directions 9805247.677972 -122.137266
M-F 8:00am - 5:00pm
Neighborhoods: Sammamish Valley
I can see that other folks have had a different experience but I found Leo to be one of the rudest and most arrogant business owners around here. Also, extremely pretentious, go to him if you are willing to hear stuff like " you dont value your car, you are not my kind of customer, Big companies like Honda give you crappy service and slime you out of warranty." And attempts to use all that to charge at least 500 dollars more than the Honda dealership claiming he puts in the original parts and they do not. Very irritating and annoying. May be a good workman, but I am not going to try to find that out...
Customer For Life – I took my car to Leo at Redmond Transmission after receiving the news from a Ford Dealership that I needed a new transmission on my 2008 Ford Escape and was just 2,000 miles out of warranty. Leo recommended to get my car out of the dealership and take it to a specialist who could confirm the transmission actually needed replacing or just needed a few new parts. Leo confirmed that the transmission did need to be replaced but recommended I call Ford and try to work with them since I was so close to being covered by my warranty. He hated to charge me to fix my car if there was any way Ford would be able to help me. They were able to offer me a discount that made it worth it to take it back to the dealership. Leo spent several hours looking at my car and researching the problem for me and he even met with the tow truck to get my car out of his shop and back to the dealership. After all of this he did not charge me a penny for his time! He said he felt bad about the situation and just wanted me to get help getting my car fixed. Leo's kindness and support created a customer for life. I will refer his shop to everyone and continue to take my car to him for future services. Thanks Leo!
Considerate Service, Nice People! – I took our ailing vehicle to Leo to have it nursed along until we could get another. He was upfront about what HAD to be done and what COULD be done to make it run better. The other folk I'd worked with made it seem like the car had to have a major overhaul to drive it again, but that wasn't the case here. I was able to get the car back from the ailing state and make an educated decision on what more to put into it. I've told my friends about Redmond T&R and will take future vehicles to them without pause. They even accommodated our one car, no ride status! Thanks, Leo!
Awesome Experience – What a great place made me feel really comfortable about the work they do. The owner Leo is very friendly and makes you feel like family. I found where I will be taking my car for many years to come.
Response to 123gmr99 – I'm sorry you feel this way Nick, I did my best to try to help you but it does cost more to have a professional shop repair your vehicle than have a friend from work do it. I'm sorry you felt it neccesary to slander me on the web.
Redmond Transmission & Auto Repair
Terrible – I've had a couple issues since going to this place. The last straw was when I was quoted an astronomical price for some work. I don't know much about cars and I definitely feel I was being taken advantage of. Save yourself the grief and go elsewhere.
I'm sorry you feel this way Nick, I did my best to try to help you but it does cost more to have a professional shop repair your vehicle than have a friend from work do it. I'm sorry you felt it neccesary to slander me on the web. Leo Rood Owner Redmond Transmission & Auto Repair
Great work, great service – I took a previous vehicle to these guys a few years ago after messing up my transmission trying to tow a trailer. They did right by me then. Good work, good service. So I needed to get routine service done on my F150, and I also had some performance complaints that were lingering from some bad warranty work done at the Ford Dealership in Issaquah.
So I figured these guys had done well by me in the past, so I'd give them another try. Not only did they do an outstanding job on the maintenance and the breaks, but they found and fixed the problem the dolts at Evergreen couldn't. The truck runs great for the first time in 30K miles.
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