14203 NE Woodinville Duvall Rd, Woodinville, WA | Directions 9807247.755871 -122.149124
Mon-Thur, 11:15am-9:15pm; Fri, 11:15am-10:15pm; Sat, 12:30pm-10:15pm; Sun, 12:30pm-9:15pm
Neighborhoods: Town Center
This place is awful. The server is the bar area never attends to her customers, taking constant smoke breaks. I sat and waited 20 minutes to get service before I walked to the front to see if someone could take my order.
I have never felt so disrespected by a place of business. The server in the bar proceeded to tell me I'm wrong and she had other things to do than take my order.
Obviously this isn't a place that's going to get my business I had awful customer service here once and thought I would give them another chance after the owner assured me that it would never happen again. Guess what it did. And this place is not getting a penny of my business.
Disgusting that the server was so focused on smoking her cigarettes than serving the customers. When I come to a restaurant to eat food I expect my server to not reek of cigarettes and have an awful attitude.
Great Chinese Food! – I've always enjoyed their food but I really like what they've done with the place. Service and whole dining experience was beyond what I expected. They've really outdone themselves--I know where I'm going next weekend!
poor food and very poor customer service – My husband i use to go here very often! My grandmother who is 83 with alzheimers told the waiter that her coffee was very bitter and he just walked away with no care! I realize this wasnt the nicest way to say something, remember though she has alzheimers and is 83. She obviously know a good cup of Jo! When we received our food: My G-Ma ordered Egg foo yung ( not sure on spelling) and it was cold and RUNNY! My husband and I ordered the combo meal that has pork fried rice, noodles and almond chicken. Our kids shared some COLD chicken chow mein. We had asked the waiter to not put PORK into the rice and if they could substitue for chicken or beef and he said no. He would not even eliminate the pork altogether! He is so rude! It is the guy that has been there for 10 years at least! Customer service is the reason that we like eating out. I think they got a new cook the food tasted icky and very bland! It just isnt the same place! We like being waited on ;) they dont do it here though. They wont even serve your food warm or without something you are allergic to! Not to nice huh! :) He didnt get a tip at all and we havent been back so far in 4 months! We were faithful customers to!
Maybe the bar is better? – The place is very clean. The service is good enough. The food however is not Chinese food. I'm not a connoisseur of Chinese cuisine, but I lived in San Francisco long enough to experience good Chinese food.
The stuff Chan's serves is greasy and flavorless....except for the grease flavor of course. I've never seen "almond chicken" served with country gravy....but if you like that, you'll love Chan's.
Been a regular for years – Just stopped in for lunch last week and once again the same great food and service at a decent price we got when this place first opened. We come in several times a year for both lunch and dinner and have always enjoyed good service and food they have yet to disappoint us. Portions are good sized and a good variety of items on the menu to chose from so everyone can be happy. The big fish tanks and pond are nice added bonuses for both adults and children.
Food is Good Service is BAD i mean BAD – I was there last night with my wife and kid and the lady on front desk was reaaly Rude and Dinnerware was very very low quality....That lady had so much attitude that i will never go there againg just because of her!
Editorial Review by Citysearch Editors – General Tsao's chicken, orange beef, and other Chinese staples, affordably priced and served with or without MSG.
Great selection, freshly prepared. – Everything was tasty and well presented. Every dish had it's own distinctive flavors. Nothing was overcooked or bland- I've been there 3 or 4 times- it's always great. Nice staff, too. ASk to sit near one of the big fish tanks!
Chans Place(woodinville} – The food pleasures the palate and wakes your taste buds. The ingredients are high quality that accents the food perfectly. There is no greasy feeling left on your mouth. The food is prepared wonderfully!
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