Seattle >Women's Clothing > Cicada
More patient with brides than I would be!. I was very, very pleased with the customer service I recieved in Cicada when shopping for a dress. I have to tell you how impressed I was with how they handled this spoiled, rude bride to be. She was ordering the staff at Cicada like they were servents. She spoke to the designer with no manners at all. The designer, Elizabeth, was a class act. She never lost her cool with this chick and was so professional that it amazed me. When the sour puss customer left, I had to ask her why she took her attitude and she said because she is the client and she could have been having a bad day... we don't know but when she is in our store, we treat her like she is the only one that matters. I read some of the reviews and you have to keep in mind that the customer is not always right but the merchant certainly has to be. If you want to be treated well, get an amazing dress and pay a fair price for it, go to Cicada's. I have sent three of my friends there for their weddings and they all love the fact that they can ask for any kind of dress and it is theirs. Not all bridal shops are like that. I not only got a dress that day but also a lesson in getting along!
Cicada Bridal is Perfect!.
I bought my wedding dress here, off the rack in December for 50% off, it fits like a dream and I didn't have to have any alterations made which was incredible.
My favorite part though, in the land of crazy wedding rules and obstacles, the women at Cicada were knowledgeable, helpful and super sweet. They also have a huge selection of undecorated dresses which is what I was looking for. My dress had one simple detail, a pleated sheer ribbon around the neckline and train.
I felt really good about buying a dress designed and constructed in Seattle, versus mass produced outside of the country. Also, having the designers help fit me in the dress made the experience all the more special.
The dress also photographed beautifully and I had a million compliments on it at the wedding and on Facebook
I would absolutely recommend Cicada to anyone looking for a low key dress shopping experience.
Dresses that fit like a glove!. I recently just purchased my wedding dress from Cicada and I love it!!! Their dresses have amazing structure and wonderful fabrics. While I do love the dresses here, I do agree with some of the previous ratings dealing with their poor customer service. I have had some of the girls be really helpful and others were terrible. Overall though I love the store and the dresses.
Beautiful wedding dresses with excellent service. Cicada bridal is wonderful. I am a former Seattlite now living in Utah. After looking through all of the shops in Salt Lake City, I could not find a single wedding dress I liked. On a trip to Seattle, I stopped in at Cicada and found the perfect dress style--the Lucy. The dress was exactly what I imagined for my wedding dress. It was elegant and simple. Since the floor version was too short, I ordered a customized version of the Lucy dress. Elizabeth did an amazing job. I only needed one fitting on a second trip to Seattle and with a few minor alterations, I received my dress in the mail just a few months later. It fit perfectly and looked fabulous. I received so many complements on the dress at my wedding. When I was in for the fitting, the service was excellent. Elizabeth answered all of my questions about the dress and helped me pick out the perfect jewelry to go with it. My best guy friend came with me to the fitting and was so impressed with the dress, the service, and the shop in general. In a nutshell, cicada dresses are unique, elegant, and beautifully made. The service is excellent. And, they saved me from having to settle for a big, poofy, frilly, not-my style wedding dress. I'll definitely be back for more cicada--not for another wedding dress, but for their great selection of party dresses.
Gorgeous work, reasonable prices, *fantastic* customer service. I had my custom wedding dress made here and was incredibly impressed with the designer's skill and their customer service. The train of the dress incorporated sari fabric; when they sketched and priced the dress I had not yet purchased the sari. The fabric I later purchased turned out to be really hard to work with. They had to alter the design, really work with the structure of the dress, etc, and through the whole experience Elizabeth was incredibly helpful, gracious, and able to solve any creative problem. They even honored the originally quoted price, which I couldn't believe given all the extra work they had to do. The finished product was gorgeous and all for a price less than that of most of the dresses you could buy at a typical store. Highly, highly, highly recommend!!!
If I knew I could have a dress like this, I would have gotten married years ago!.
This place is completely unbelievable. I selected the top of one dress, the bottom of another and the fabric from a third for my wedding dress. I was a little apprehensive because the fabric has feathers on it.... which, let's face it, can be super cool or completely out of control. But, the amazing people at Cicada went with it and it's the most amazing dress ever. It fit PERFECTLY with my very first fitting and has the Great Gatsby written all over it. The best part is that the dress is completely "me" and didn't cost much more than buying one off the floor! I never thought I'd be able to find something that suited me so perfectly. Or, that I would be able to have SO much input on the dress.
If you are getting married, you'll never find another place that will give you this level of input and quality. You absolutely MUST go.
EXCELLENT!!!!. PERFECT, Custom dress, at a GREAT price. You don't have to go broke to look couture for your wedding, ladies. The lord only knows how I have been obsessed with fashion my entire life and if anyone needed to look PERFECT the day of their wedding it was me! My dress was a beautiful, backless two piece....amazing...the ladies at Cicada were funny, engaging, sweet and VERY talented. I went to several shops around seattle and stuck with Cicada because they were able to adjust the gown I picked to make it me...everyone at the wedding loved it and we had a pretty famous photographer photograph the wedding and he kept commenting on how stunning the dress was to photograph....I saw a couple of bad reviews and it is unfortunate brides get caught up in taking time to make nasty comments that can hurt a business....I have lived in Seattle my entire life and many of my girlfriends have shopped at Cicada and they were all very happy....I will be posting a photo in the Seattle Times within the month..we were married at the Salish Lodge and Spa on Sept 21st, 2007 and I couldn't wait to post this comment...Cidcada is a lovely place for your special day and if I give it the thumbs up then it's good because I am the super snob when it comes to the right places and this place is wonderful.....
Interesting dresses, worst service anywhere.
Sorry, but I have to say you failed. My dress is nice no doubt, but ladies be forewarned that the seamtressses are never around. Jen was 20 minutes late to my first fitting (for which I had an appointment) and she wasn't even there for the 2nd causing me to have to make phone calls and another appointment and so on the week before my wedding. Enough stress thank you. Don't even get me started on the salespeople, one of which is outright bitchy and the other that is apologetic but unhelpful.
I still do not have my dress and am now argueing about paying for an alteration that wasn't correct. I get the laissez faire boutique attitude but when you are dropping big money you expect the staff to care.
I would not recommend this place at all - they are not customer service oriented. I would not recommend this place. They sell their dresses literally dirty. I bought a dress there on a Sunday at closing time. They were not open on Monday so I had to wait till Tuesday to ask for a refund in which they did not give me. Even though the dress had never left the store. I can understand not refunding if the dress left the store. They would not offer me even a restocking fee in which they could have received money from me and then sold the dress again. As one of the most important days of your life a wedding dress shop should have better customer service. They took away from my special day.
The place to go to ensure you won't end up drowning in cookie-cutter polyester lace at the altar..
Owners Jennifer Gay and Elizabeth Klob design and make every gown at this cozy boutique. Whether it's off-the-rack, a replica of Jennifer Aniston's gown or a design you dream up, the staff here will tweak and copy until you leave with your dream dress. Cicada provides the finishing touches with shoes (from Grace, Salon, Grazia, among others), garters, tiaras and jewelry from local designers.
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