Seattle >Optical Goods > Globe Optical
618 Olive Way, Seattle, WA | Directions 9810147.613611 -122.335643
Neighborhoods: Central Business District, Downtown
awesome customer service – Very nice optical shop. Customer service was fantastic. I enjoyed talking with the opticians and the doctor. Keep up the awesome work.
Bad service – Dr. was curteous and professional but service was horrible. The older woman working the front desk was rude, continually making unnecessary comments. Will not go back because of this. Only went because it was close to my work. Another co-worker also echoed my feelings and will also not going there in the future.
best eye doctor in seattle at the best price too!!!! – i went to globe optical two years ago they were very courteous, prompt and paid attention to the utmost detail i am going to return with the utmost glee to aquire a new pair of glasses and futher more to the nay sayers a pox on thee these people are wonderful people and they are truly masters of the craft of they attend to and my mother aquired a wonderful pair of glasses that look absolutely spectacular on her that have the slightly new transition lenses and she has had her glasses with the transition lenses since transition lenses first appeared on the u.s market her glasses fit her perfect they were from globe optical by the way and she has had no problems whatsoever with her glasses even the on the first day she was handed them and that's all i have to say globe is simply the best by far
Not good – Went there because it's in downtown and close to work. Mistake. They gave me the wrong prescription for my contacts, so I returned and got new testing done. Their staff do not pay attention to detail. They were supposed to call me when my contacts came in or if they did not get it by a certain date. No calls, so I called them. They were nice enough to give me some free contacts to accomodate my traveling schedule.
Overall, I would not suggest going there and I will be looking for a new place come next year.
Avoid at all costs. – I had a horrible experience at this shop. First, I've gone there before and when I called to make an appointment they didn't bother to mention that my usual doctor was no longer there. Imagine my surprise when I showed up for my appointment and was greeted by a totally different person. Next, they are mostly just rude there. They double charged me and they billed my insurance for a service I didn't even have done causing me to end up with all sorts of other troubles when I went to a different shop to get new glasses. I would not recommend this place to anyone. To top it off I just found out that my contacts were recalled. They never contacted me to discuss this. I had to find it out for myself.
Inefficient & Terrible Customer Service – I had my exam done there because it was so conveniently located by my work downtown. When I came back a week later, my prescription had been lost; neither the doctor nor the clinic could tell me how, when or where it may have been misplaced. (This was in Dec2006)
I came back (in Jan2007) only because I had found glasses I liked there at my last visit, after I had to go get another prescription. The girl I had talked to several times began filling out the same forms I had filled out for price, how far apart my eyes are, etc at that last visit, because she still didn't remember me. I asked if my frames would be covered for 2006 since that was my original exam and frame inquiry but she wasn't going to do it until the other doctor made it clear that it would be as simple as changing the date on the form.
Bottom line: They don't ask if you need help until you've been standing around for 10 minutes. They are inefficient at filing your information. There is not effort to build customer relations. They are conveniently located on Olive and have nice frames, but it's not worth the trouble.
User review by irrelevant – Extremely personable and comfortable staff! I have never had a better time at the eye doctor. Highly recommended.
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