Seattle >Food & Dining > Broadway Grill
314 Broadway E, Seattle, WA | Directions 9810247.621651 -122.320734
Neighborhoods: Broadway, Capitol Hill
Yuk! Yuk! Yuk!
I had decided to give Charlies one last chance a while back. Surprisingly, I had a positive experience. I even wrote a review praising the change. I TAKE BACK EVERY WORD! Appearantly the last time was a rarity.
1) "WAITING" When I arrive at the waiting area, I notice that the couple sitting next to me. They watched as the hostess passed by so many times it was as if they were watching a tennis match. My turn. Not only did I get the same treatment, but for some reason when the next person entered she was quick to greet him and ask him if he wanted a table, RIGHT IN FRONT OF ME!
In fact; I didn't get noticed until I asked for the manager by name. "OH, I DIDN"T SEE YOU".
2) "THE TABLE" I thought for a moment she was going to seat me by the window, or at least at a cozy table for one off to the side. But no, we had to pass by all the desirable tables because none of them had beeN bussed. So, I got the large table sitting 5 feet in front of an occupied booth; facing into it YEAH!.
3) "THE SERVICE" After the waitress had a five minute conversation about the martinis the couple were having in the booth in front of me, she dissapeared(perhaps to the bar for one of her own?)
Eventually she returned and took my order. As I waited I noticed people were being seated at the un-bussed tables that we had passed earlier. The busboy would clean the one that someone was now seated at but dissapeared before cleaning the rest. He would not show to clear, wipe and set a table until people were sitting at it..HUH?
4) "THE FOOD" When the warhorse finally brought the food, the real dissapointment set in. YUK! YUK! YUK! I was too disgusted to complain. I paid and left. I feel sick as I type this.
DON'T GO! STAY HOME! YOU'RE BETTER OFF STARVING! NEVER, EVER, EVER AGAIN!
I'LL STAB MYSELF IN THE TEMPLES WITH A CORK-SCREW BEFORE GOING BACK THERE!
Best, Easiest Choice on the Hill – Broadway Bar & Grill is awesome. The food is delicious, the drinks are inspired, and the staff is attentive and sociable. I often get orders to go, and am always offered a drink at the bar while I wait (which isn't long enough for me to finish a cocktail!) The burgers more than satisfy, the house soup (chicken, broccoli, and black bean) is on a celestial level of divinity, and the prickly pear margarita was so beautiful to look at, I sent picture messages to everyone I could think of, then quaffed two with my meal. That has to be the best flavored margarita on earth. There is one bartender (forget his name) that my boyfriend and I adore, and are always happy to sit and chat with him at the bar. The soup, when a "cup" is ordered, comes in a cute little Fiestaware? coffee mug.
My only issue with brunch is some of the other patrons. I'm sorry, but if you're going to mangle 4 servings worth of eggs benedict, and force other patrons in line for the buffet not only wait but watch, just so you can have the ham and leave the rest (yes, I saw this), you need some psychiatric help. Also, don't stand around chitchatting with your friend/boyfriend/whatever if you're already done getting your food. Other people would like to be able to eat, too. I also have to disagree with the reviewer before me (though it's been over 6 months). You should not expect a fresh plate for each time you go to the buffet. That's just wasteful and damn self-serving. Also, if you arrive early enough in the day (like before 20 minutes before the buffet service ends) there is no reason that the food should or would be cold. The kitchen staff is really very speedy in replacing the emptied chaffing dishes, and everything has always been hot, so no complaints from me on the restaurant's side of things.
Horrible service, Horrible Buffet – I was super excited to find ANY weekend brunch buffet in this town and I was ready to put up with just about anything for all I could eat bacon, but this was horrible. The only high point was that the bacon was well cooked (many levels of doneness for all tastes). However, it was only luke warm, as were all the other dishes. The waffles were bland and stale (cold and hard as a rock!), the french toast could not have been blander, eggs were worse than at my college cafeteria, the eggs benedict were a joke - cold, and with a very thin layer of dried hollandaise sauce. And the worst part? The lack of plates! When we ordered the buffet, our server brought us one plate each. We had a first helping, and then stacked our plates on the edge of our table. Despite waving frantically over the course of the next half hour, we didn't get new plates until well after the people at our table who had ordered off the menu were done with their entire meals. What buffet doesn't provide a table of plates?! Especially in a place with such inattentive service!
Stay for the drinks and higher priced entrees – I really want to like the Broadway Grill. I really, really do. Sigh, although the drink menus is long and tasty, all of the entrees under $15.00 (except the salads) are just not that tasty and they are over-priced for what you get. I had the Mahi Mahi tacos yesterday. They were 90% filled with bland black beans, diced pepper and lima beans (!) barely any fish at all. To top it off, the entree costs $11.65! and does not include anything other than 2 bland bean tacos with a garnish of mahi mahi and some torilla chips. My friends who ordered entrees priced a bit higher (jirk chicken, seared Ahi, salmon and crab sandwich) were pleased with their meal though they still felt the price was a little high for the portion size.
The long and the short - happy hour is good, drinks are great, food...well? not so hot. too bad.
Took advantage of gay pride – We went there Saturday for lunch during gay pride weekend. The restaurant wasn't busy at that time and plenty of staff. The service was pretty bad. We actually got our food before we got cocktails and had to ask for those. We order a Chesse burger. The burger was a piece of meat with some cheese put between a bun. It was the worst burger I have ever had and outragous price. The prices were raised because of gay pride. Could have went to Dicks and got a great burger for 1/5 of the price. I understand business, but for a business that would be busier than usual doesn't need to raise prices. I think for a restaurant that is supported by the gay community, certainly took advantage of us.
horrible service if your straight or female. – i went there last night with my male friend and it took 2 hours to get appetizers and dessert where as the table behind us ordered, ate and paid in the time it took us to wait for dessert!
They got the order of the food wrong and we were ignored most of the time.
Now that's broadway – I've been here many many times, the food is spectacular, I was actually very disappointed today when i tried going and they had mechanical issues...But anyway any meal of the day is good.
A hit-or-miss menu doesn't deter this noisy hangout's many devotees. – The Scene
A cool remodel added to the fusion-confusion of this hugely popular Broadway hangout for the young and hip. Twenty-somethings congregate in the front room, chatting furiously and looking out onto the sidewalk cafe and the human parade.
Food quality ranges wildly. The smoky, moist rotisserie chicken is terrific and the over-praised burgers on white-bread-y buns are mediocre--the deep-fried fries and appetizers, however, leave much room for improvement. Recommended bites: generous salads on chilled plates and a soup of smoked chicken, black beans and bits of broccoli--it's so thick it could stand on its own without a bowl. Morning fare includes egg dishes, pecan Belgian waffles and specials like prime-rib hash--some being available anytime. Lunch ranges from sandwiches to pastas to an ahi gyro. Dinner brings the addition of modestly-priced steak and prime rib. The bar pours good drinks, many of them clever/campy.
All we ever get is "I'm Sorry" – I am really trying to like this place. But the level of service and the quality of the food has declined so much that its now difficult to even consider spending my money at this place. Slow and inconsistent service, uncaring staff, and poor food. And they dont really care. Ive tried to politely speak to the manager and help them by telling them about our experiences. But all I get is Im sorry. They might offer to pay for my meal or give me some Broadway Bucks. But instead of bribing me to come back for more bad service all I want is for management to take my candied feedback and effect some change. Tell me you heard me and are making changes. Use my feedback to work with the staff and improve your service. Let us know you listen to your customers.
Also, there posted hours say Sat-Sun 8am-3am. NOT TRUE. They stop seating at 2am. The 3am is when they kick you out. I suggested they say Serving until 2am and I got Im sorry.
great atmosphere and staff – I like going there regularly because the atmosphere is great and the staff is always very friendly.
The food is good but they sometimes get the order wrong.
My only real complaints are that there are not enough choices on the menu and the drink service (bartender) is way too slow. Sometimes I get the food before I get my drink! Not good.
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