Seattle >Automotive Sales & Services > Bernie's Automotive Service
4420 Leary Way NW, Seattle, WA | Directions 9810747.661130 -122.366817
Monday - Friday 8:00am - 6:30pm
Closed December 25th and January 1st
Neighborhoods: Ballard, West Woodland
worry-free work on your car – Bernie’s is great! I have been going to them, exclusively for three years now and I have never had a bad experience with them. They are thorough; they keep me well-informed about work they are doing on my cars; have a really professional, knowledgeable and customer-friendly staff; and they do great work. On top of that, they have a really clean and comfortable waiting room and are happily active in the community, offering discount cards that are a fabulous deal for their customers and which also help support the local high-school. Everyone I have sent their way has agreed, Bernie’s takes the worry out of getting your car worked on.
I wanted to personally thank you for taking time out of your day and sharing your positive experience here at Bernie?s Automotive Service. Our staff works hard to ensure your visit with us is enjoyable, so it?s most rewarding to hear that we accomplished that. I will make sure to pass this on to the crew.
Please feel free to give us a call if you have any other needs or questions. In the meantime, please let me know if you have any suggestions for us, as we are continuously striving to improve.
Might I ask who "ESY" is so I can tell the crew who wrote this great review?
Troy Johnson (email@example.com)
FINALLY, someone I can trust with my vehicles – I haven't had a mechanic I can trust since 2002 due to various career relocations. A coworker recommended Bernie's after I just dropped 1,200 on 4 engine mounts, a cv boot and an oil change at some other garage. She also gave me a card for a free oil change which is always a cool deal. I took one of our vehicles in and they even replaced the dead battery in her security remote at the same time. Everyone else has said, "Go to the dealer." These guys are absolutely awesome. When I walked in the front door they looked professional and obviously knew what they were talking about from the first words uttered. The mega plus: they didn't try and talk me into senseless replacements for things I knew didn't need to be done. They recommended realistic things that could be done next time I had the extra cash, and they assured me that a problem wouldn't leave me by the side of the road. BUT... if I was left with a disabled vehicle they also have free towing. I about slapped myself in the face to make sure I wasn't dreaming. They also gave me a rewards card which gives me a percentage back with every service done. I've NEVER had a mechanic that's done that even my favorite mechanic known as "Dad." I will definitely continue taking all our vehicles to Bernie's.
Thank you so much for the great review. It never gets old hearing from our satisfied customers. We know you are busy and we appreciate you taking the time. I will make sure to pass the good word on to Will, Stephen and Sam.
I want to take this opportunity to thank you for your business as well and make sure all is still well with your last service. If not please don't hesitate to call so we can remedy it. If you are need of any other service at this time make sure to check our website for some great service specials we have through the month of November. We also sent out a savings card that you should have received in the mail. If you did not, give us a call and we will send another one out.
Thank you again,
Dependable. reliable and honest – I have been trusting the Pro's at Bernie's for years. My car receives service from no one else - oil changes, tire maintenance/repair and all the other things that need to happen to keep my car running well happen there - on time and without compromise! Being a woman, I have had the unfortunate experience of being taken advantage of by other mechanics in the past who assume i don't know how a car runs; this will not happen to you at Bernie's - you can count on that. i strongly suggest you give them a try, i'm sure you have many other things to stress over, leave your car care to them!
Thank you for your online review. I really appreciate you taking time out of your busy schedule to do this. Unfortunately your review does not mention your name so I can't pass on the good word to crew and give credit to whom credit is due. If you would be so kind as to take just a second or two more of your time and drop me an email I would love to pass on the good word. My email address is firstname.lastname@example.org.
I do want to take this opportunity to thank you though for your business and make sure all is still well with your last service. If not please don't hesitate to call so we remedy it. If you are need of any other services at this time make sure to check our website for some great service specials we have through the month of November. We also sent out a savings card that you should have received in the mail. If you did not, give us a call and we will send another one out.
Bernie's Automotive, a well oiled machine! – I'm big into customer service and I'm always excited to see companies who understand the importance of this value! Bernie's has a great staff plus they are informative and friendly. They also have a customer care program where you receive a loyalty card, 5 % of what you spend there goes back on the card. In addition you also get roadside assistance! I was beyond pleased by their services and highly recommend them!!!
Thank you for your online review. I really appreciate you taking time out of your busy schedule to do this. I apologize for it taking me so long to get back to you, my list got misplaced.
I want to also take this opportunity to thank you again for your business and make sure all is still well with your last service. If not please don't hesitate to call so we remedy it. If you are need of any other services at this time make sure to check our website for some great service specials we have through the month of November. We also sent out a savings card that you should have received in the mail. If you did not, give us a call and we will send another one out.
Thank you again Michelle, we have made note of your review(s) in our system.
Great Neighborhood Shop – Bernie's is such a delight to take your car to. They are honest and give great service. I would recommend them highly to anyone who needs anything done on their vehicle whether it is an oil change or major work. They are fast and always have my car ready when they say they will. Try them and you will not be disappointed!
Bernie's is Great! – Bernie’s was great! I
As a female I have never really enjoyed going to the chain stores to get the oil changed in my car. The chain stores are always cold, dirty and smell. The people that work there do not always seem to be very competent. When you walk into to Bernie’s for the first time you know the place is different. The people at the front desk were dressed professionally, they were courteous and knowledgeable. The waiting room is clean and very comfortable. There prices are the same if not a little less expensive than the others. I am overwhelmingly satisfied and will be going back again and again.
Service that goes above and beyond – Always very friendly and accommodating. I took my car in for an oil change recently when it was extremely dirty, and when I came back to pick it up, it was spotless. Another time I dropped my car off and accidently forgot to leave the key. They were nice enough to send someone over to where I work to pick up the key from me.
Great Mechanic!! – I came in to get my car diagnosed because my car was riding rough. The turn around on the diagnosis and getting my car fixed and back to me was super fast! They went over everthing that needed to be fixed and even were willing to show me pictures. Also, they went out of their way to work with me on the pricing. Very courteous and nice!!
Thank you so much for your review! It looks like the crew took good care of you which makes me rest at ease. Unfortunately the review does not post your name so I don't know who posted it. I'm not sure if you can reply to this message or you might just have to email me the info. My email is email@example.com.
Thank you again for the awesome review!!
Trustworthy mechanics – For many years I have been taking my cars to Bernie's. The first time I went, they charged me less than the estimate. Ever since then, they continually confirm their trustworthiness. After previously questionable and possibly criminal mechanics, this is a breath of fresh air.
Great, friendly service – From the time I called to make my appointment for an oil change to the time they escorted me back to my car once everything was finished, these guys were extremely helpful and friendly. I'm a fairly recent car owner and still have a lot to learn about how everything works and they went over everything in a much more understandable way than even my own dealership. I'll definitely be coming back.
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