Seattle >Food & Dining >
Bakeries >Macrina Bakery & Cafe
2408 First Ave, Seattle, WA | Directions 9812147.614484 -122.348193
Monday-Saturday 7 a.m.-7 p.m.; Sunday 8 a.m.-6 p.m.
Neighborhoods: Downtown, Belltown
Great quick lunches – Macrina is a nice fit in a neighborhood that needs some quick but quality lunches and snacks. Their sandwiches are great and there's always something tempting from the case. Most of the time it is worth the calories but not always....
I have also bought birthday cakes here and they are a real treat- try the whisper cake!
My Neighborhood Bakery – I seem to follow Macrina in Seattle. I first discovered their small bakery when I moved literally across the street in Upper Queen Anne. Now their distribution center and largest cafe is a few blocks from my work in SoDo. There are so many things I love about Macrina from their addictively sweet and flaky morning rolls to their special sandwiches, soups and breads. In SoDo Ben is an awesomely talented Barista, he makes the BEST espresso drinks! For an afternoon pick me up try the huge cookies- warning they disapeer quickly, if you are lucky maybe they'll have fresh tray right out of the oven. Oh and my other favorite part about Macrina, their day old baskets, filled to the brim with breads and morning treats for 1/2 off. A great deal. Lastly, my newest obsession: the dill scone with whipped cream!
Marcina is a Seattle institution but really it's just my neighborhood bakery.
Time to improve staff quality – I placed an order on phone for a 9" German Chocolate Cake on Nov 5 at 4:30PM. The cake was for my husband's surprise birthday party scheduled on Nov 8 and the pick up time was scheduled at 4:30PM. The cake was supposed to be picked up by my friend and it was already mentioned to the person who took the order on the phone. I had done the payment on phone via my credit card.
When my friend had gone to the store to pick up the cake, I get a phone call from the store that the cake order was placed for Nov 22 instead of Nov 8. I was really shocked to hear that at the nth hour and asked if there was any other cake that was available at that time. She gave me a few options and I had no choice but to pick one. When I asked her to put the name of my husband on the cake she told me it would not be possible since there were no artists at that time who could engrave it on the cake. I was okay at that point of time since atleast I would have a birthday cake for him and the party would not have been a flop.
I was told during our conversation that the difference in amount will be refunded to me and would be sent via my friend who had gone to pick up the cake for me. However, when my friend arrived he told me that the refund was not possible and a gift certificate was sent to me instead. What would I do with a gift certificate when I am not a happy Macrina customer anymore?
Firstly I am receiving a call at the nth hour that the cake that I ordered was not available to be picked and later I don't receive the amount that I was told on the phone that I would get. I always recommended Macrina to other people but after this episode I am really dissatisfied with the customer service and would think twice before ordering at Macrina for big parties.
Its time to improve your staff quality Macrina!
Best Bakery and Breakfast in Seattle – The best breakfast in Seattle! They have the such a great brunch on Saturdays and Sundays. My favorite is their Macaroons!!!!!!!! They don''t have them all the time but when they do AMAZING!!!!!!!!!!!
Ok food, Horrible service – My friend was in the US for the first time in 2 years, and I had heard amazing things about Macrina so we decided to have brunch there. Her food was good but my granola was HORRIBLE. The yogurt tasted bad and the granola was stale. They were out of the first 3 dishes we asked for and made no appologies or attempts to make us more comfortable with the other options on the menu. The worst part, and the reason for the 1 star, was the waitress. She was quite possibly the rudest and most un-interested person I've ever been served by. She ignored us for most of our meal, never asked how we liked it, left our water glasses empty, and didn't even ask me if I wanted milk or yogurt with my meal (I actually had to stop her from walking away to request one). I can see why some like this place, but I have no need or intention of ever going back when CJ's is just down the street and makes some of the best breakfast's I've had in the city.
Great use of Flour - Lousy use of Payroll – I've been going to Macrina off-and-on since moving to the neighborhood 3 years ago. It's an easy walk. While the baked goods are good (if limited), the customer service is, well...lazy. No, worse than lazy; it's abysmal. The Macrina motto appears to be "We Don't Care - We Don't Have To". Must be nice.
If you like to stand around being ignored by a group of folks with vapid smiles, Macrina is the place to go. If not, take a little stroll to the Pike Place Market, where you'll find a number of good bakeries staffed with people who don't look through you.
Average Average Average – Service: inept, uncaring. Avoid the EGGY brunch specials (WHY eggs in EVERYThing?); food is
prepared in uninventive ways; mimosas were prepared with canned juice and perhaps a DROP
of flat champagne ($7). The baked goods are no better than what you can buy prepackaged
at the supermarket. I'll never understand the great ratings this past-its-prime place continues
to get! As I waited for my food, I watched a woman wait almost 15 minutes to buy a cookie...patience is
good, but with Macrina the pay-off is paltry. When we paid our $25 brunch bill I felt I would have been
better off to toss that money into the street, perhaps then someone would have benefitted from it!
Lovely baked goods – While walking through Belltown, I ducked into this little place for use of the restroom, and left with far more than i imagined. A piece of the most amazing coffee cake to eat right then and there, and a sugar cookie to have tomorrow. The cake was perfect, clearly made with cream cheese or something to make it fantastically creamy, but somehow still flakey, and the dense swirls of cinnamon, nuts and raisins taste better that i can ever remember that flavor trinity tasting. The cookie was also great, even the next day. I just took some parchment paper, flicked some water on it, and tightly wrapped the cookie in it, then microwaved it for 15 seconds. It's probably the best sugar cookie I've ever had that didn't come out of a grandma's oven. ;)
good pastries, okay service, not good consistancy – I used to live in Belltown and used to frequent Macrina for their mochas made with mexican chocolate (super yummy). I've moved but I come back every once in a while. I don't eat in because that place is too much of a mad house. I also don't try anything that is not on their ordinary line up because it has proven to be not such a good idea. The things I can't live without: morning glory muffins (packed with fruits, nuts and ultra crisp topping) buttermilk biscuits (so flaky and tender) fresh fruit coffee cake, orange hazelnuts pinwheels, roly polys and brown sugar shortbread cookies. Everything else there is pretty mediocre: cupcakes, salads, some of the seasonal stuff. The breads are pretty good there especially the casera and potato bread.
Fabulous brunch...if you can get a table – Brunch is amazing.....but wake up early or be prepared to wait if you want to get a table. Take away food is fantastic too.
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