Burien >Beauty > London House Salon & Spa
13028 1st Ave S, Burien, WA | Directions 9816847.485937 -122.333394
Amazing! – Drove by and saw the sign about bodywraps and losing inches. Called to find out more. The receptionists informed me of a specials where you can buy 2 and save. So, I convinced a friend to go with me. Wow I did not realize such a beautiful spa existed in our area! Sheree and Sang Mi made us both feel very comfortable and pampered with out treatments. Highly recommend not only salon and spa but the service as well!
Good salon – I have had my hair cut & colored by Monica. She is a fantastic stylist I would highly recommend. My husband has also had great haircuts every time with Ashley.
Fantastic Serviceq – I started going to London House a year ago when my then-stylist had personal problems that interferred with hsi business and availability. Juli is the recognized "perm queen" and wields her scissors equally well. Just had my hair cut for summer and now I can be ready with just a flick of my head. Not sure why other reviewers have difficulty - maybe they are difficult themselves.
Tamed Frizz – Lets start by saying my hair is normally a frizzy uncontrollable mess! I came in to talk to a stylist and was recommended to Faye. I ended up picking the Keratin relaxer ( I have tried japanese straightners in the past which have damaged my hair :( ) But the Keratin made my hair soo soft! I LOVE it! I wake up in the morning and can style my hair in minutes! Goodbye to terrible frizz! Thanks Faye you are the best!
Never go back – Over the years I have tried several times to get hair cuts or other services here. I was optimistic, and tried at least 6 times, but the stylists were inconsistent and overpriced. So I stopped that. I had one good massage, but when I went back, the person was no longer working there. I recently thought I would give it a whirl with a coupon offering 3 services and a latte. (You know, if it sounds too good to be true... well, it was..) The first service (facial), was adequate. Not sensational, but decent. Everything went downhill from there. I didn't want one of the services and requested a substitute for equal value and they declined. No problem. Didn't have the 2nd service. I then had to wait 30 minutes for the3rd, (a pedicure). I waited long enough that the hot water my feet were soaking in turned cold. I watched as 3 others received complete pedicures, so I had an expectation of what would happen. No such luck. I declined polish, but expected to get the rest of the service. I received the shortest, lamest pedicure imaginable. They asked if I wanted a "quick" basic manicure, and I relented, against my better judgment. Again, no polish. The worst I expected would be a charge for the the regular full price of a basic manicure, but was stunned when they said it would be $30. I asked why, and they said I got an "herbal treatment" (Was that the scrub that was rubbed on for 20 seconds that I was asked to "wash off " at the sink??). I have received far better manicures for $12. Overall, I felt I should have been tipped off about the staff's' "customer service " attitude when I read on the coupon "tips are expected for the full price of the services, so tip well .." (roughly) and "our customers tip well and that is why they are great".. Oh,and.. I was never offered the latte.
Saved me! – I went to another salon to get my hair done....it was awful! I had heard great things amount London House from my friends and when I went there (wearing a hat) they let me know that my hair would survive and I could get it looking great again before prom! My hair feels healthy now and gorgeous! Faye saved my life! Thank you thank you thank you!!! Looking forward to seeing you for my prom updo!
Perfect haircuts – I get my haircut by Ashley and Andrew, perfect cut everytime. My wife first got me to go there and now I won't go anywhere else. I highly recommend them and do to all my friends.
Great Stylists! – I had always received first class service at this salon! I have gone to many great people, such as Andrew, Ali and Denise! Each one did a consultation and listened to what I wanted! I tell all my friends.
Problems with the front desk. – I've been to the London House more than once. I always enjoy my service, but it is getting to the service that is the problem. More than once I have been ignored by the front desk while they make conversation with other clients. I get it, you want people to be friendly, but to ignore another client becasue you know the one you are helping better is rude. I have found that some of the front desk is better than others. I love going in on Thursday nights because the girl are super friendly. All in all I love the services that I get there and the staff is great. I just wish the front desk was less rude.
very bad. – I have tried a variety of services at this place and for some reason it's really varied in the quality of service I tend to recieve. I tried to give them the benefit of the doubt but yet again I am highly disappointed in the service recieved. They seem very friendly but it's all a front, if they mess up your service then they refuse to fix it and are very hostile about it. It's great if you're friends with someone who works there but if you're not they are very quick to dismiss you.
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