Everett >Automotive Repair > Dana's Transmission & Automotive Service Inc
9131 Evergreen Way, Everett, WA | Directions 9820447.914575 -122.234905
Mon 08:00 AM-05:30 PM;Tue 08:00 AM-05:30 PM;Wed 08:00 AM-05:30 PM;Thu 08:00 AM-05:30 PM;Fri 08:00 AM-05:30 PM;Sat 09:00 AM-12:00 PM
Neighborhoods: Cascade View
i have gone to thom for every car need i have in every vehicle ive own. i cant express the great service i have had there. i have read some of the reviews and cant believe this is the same place i go to. i have had engine rebuilt, transmission done, starter put in, and a slew of other minor problems. thom is very reliable and has never screwed me over. i recommend him 100% to all my friends and coworkers.
I will NEVER take another vehicle to this ripoff artist. I was quoted $2,400 to rebuild my transmission. After 5 days without a return call they called to tell me my tranny was done but now theywere telling me my transfer case was shot & it will be another $625 bringing tge total to $3,025. When I went to get my truck he for some reason asked me how old I was. WTF? THENhe told me the total was $3,750. When I told him I wasnt paying that he stayed yelling at me calling me anasty old man. I still refused to pay that much then he told me he was goin to give me a lifetime warranty but now it is only going to be a 2 year warr. I told hi iwas only paying the $3025 plus tax &fluid he said ok then he was going to screw the state out of their cut.(assuming he meant he wasnt going to pay state taxes. Anyway I called him a theif & a liar payed him $3,450 and told him I will never do business with him and tell everyone I know that he is a crooked businessman
Thom rebuilt the trans on my wifes 02 Jetta, it's never worked this well. Highly reccomend this shop.
I went to pick up the vehicle that was there and they've misplaced all the engine bolts, who knows where the alternator went, and they were mixed in with parts from another car that was there. After years of trying to convince others that they should use this guy a little more often, I am complete 180 now and will recommend people to stay away from this business. I've heard stories about the overpricing of this place, but can't elaborate due to it being hear-say. My best advice is...if you don't have a transmission problem, don't take your car to a transmission shop. Apparently my unexpected visit to the shop was too much for him to handle, though I was under the impression that he knew I was on my way there, both from contact the night before, and my call before arriving which was received by the office gal.
Green Flag! – I was at Four Wheel Parts in Lynnwood and asked them where I should take my Jeep, They reccommended Danas Transmissiions in Everet. Then I read the reviewws in CitySearch.
So today I took my 92 Jeep Wrangler to Tom. He changed all the fluids on the transmission, transfer case, and front & back differentials. This took just under two hours. During that time I talked with Tom quite a bit as he was very busy with walk-in customers and phone calls. Tom was extremely friendly and very open and honest. Price is very fair. I even talked about switching from an auto to a manual transmission and he talked me out of that. A customer walked in and stated that his transmission broke again but wasn't sure if it was still under warrantee. Tom said, "I've got it covered, it won't cost you anything, even if it's over the mileage warrantee by a little bit !" Well, my 1992 Dodge P/U truck needed a new clutch. I called my wife and had her drive the truck up to have Tom at Danas Transmissions replace it! After I get that back I am going to get Tom to replace some seals on my Jeep to stop small fluid leaks! You can be confident in Danas Transmission!
BEWARE – I have never written online reviews before. HOWEVER, I felt compelled to caution folks when searching for a transmission shop. This company is sloppy with their work. They repaired my original problem but created three others in the process. After no way out, they admitted to 2 of the problems, but the third problem, while obvious to the eye, they have refused to fix and they are now ignoring me. I have struggled for several months with this and now I believe the only way out is to just sell my car.....Folks, please do your research when selecting a transmission shop. If you want headaches this company is the one for you....Not Recommended.
Above and beyond my expectations – Thom was extremely careful to thoroughly and patiently explain what was wrong with our transmission, what our options were, and what other things he could fix while he had it all taken apart. I compared his quoted prices for the work to other sources, and found that he did the work at a significant discount. When he found a couple other minor problems in the course of his work, he fixed them for free!
You can bet that if I ever need transmission work done again, I'll be headed to Dana's. Highly recommended.
My experience with Dana's Transmission – My transmission suddenly went out on my 99 Lexus that I just purchased a year ago. I had my vehicle towed to Dana's Transmission and got an estimate. He gave me an estimate of 3k max. I was afraid, and so I called around to make sure I was not getting ripped off. I called AAMCO, General Transmission, and one other place in Snohomish. I spoke with a fellow from General and told him the quote that I got from Dana's, and he told me that I had better jump on it. I came back and spoke with Thom and said look, please give me an estimate with no B/S. I cannot afford to have any surprises! I have a hard time trusting any mechanic, but Thom was amazing. He kept his word, and I kept mine. My car drives perfect now. I even referred my family members to him, and they were very pleased with the service they got. If you are looking for a fair, honest, and constructive place to take your vehicle, I recommend you take your vehicle to Dana's. The only reason I am writing this is because I wish I found a review like this to at least guide me during that horrible time.
Very understanding the customer needs and very helpful the best service in Town
Great Experience – Awesome company!!! Owner is nice and straight forward. Extremely knowledgeable mechanics!
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