Everett >Food & Dining > Buzz Inn Steak House
9504 19th Ave SE, Everett, WA | Directions 9820847.912380 -122.207077
Mon. - Thu., Sun. 6am - 10pm;Fri. - Sat. 6am - 11pm
BETTER HOPE YOU GET WHAT YOU ORDERED!! – The wife and I decided to go out for a steak dinner...we ordered two 12 oz sirloin steaks MEDIUM (one with mushrooms and onions), loaded baked potatoes, and salads with sodas. $36 total.
Small dinner salads came first and were the usual small lettuce salads and were enjoyed.
Steaks came and mine was missing the mushrooms and onions, so the waitress takes BOTH plates back, and after 5 minutes returns with the plates - OK, mistakes happen. We then cracked into the baked potatoes, which by then the cheese on top was starting to get that greasy transparent "been on there too long" look, but was edible.
We then cut the steaks....SO RARE THEY WERE BLUE.
At that point the wife had lost her appetite, and I was done as well. We asked the waitress to take them back and if we could get a refund (minus salads and sodas).
After talking to the waitress, then the floor manager, and then an older woman who claimed to be the assistant manager, and telling them, no, we would not be back and just wanted a refund, and no coupons for a future dinner.......
After a 10 minute wait, the assistant manager brought us back $13.....THIRTEEN DOLLARS!?!?! WTF?
2 salads, 2 drinks, and about a half of a half cold baked potato...for $23 dollars.
She tried to explain her math to me that she took $6 off of each of the $12.49 dinners. (not counting the upcharges for the loaded potatoes, and mushrooms). REALLY? WOW.
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