Stanwood >Special Trade Contractors > Silvana Plumbing
3801 220th St NW, Stanwood, WA | Directions 9829248.196445 -122.283407
Absolutely the worst customer service I have ever seen in any business, in any industry. We had an appointment set up with Silvania plumbing, when the plumber did not show up we called him and he told us that he is at another house and our plumbing problem was not as important as the one he is at now, he then hung up on us! My wife didn’t even get an attitude, she was very nice during the entire phone call. Now, to be fair he sounded stressed but to yell at my wife and then hang up on her simply for calling to see where he is at? I just don’t understand that. On top of all that, Silvania Plumbing has terrible ratings on the Better Business Bureau (BBB). These guys are constantly being taken to court for fraud, or sub-par work, or incomplete contracts, etc. They have been temporarily shut down four times while they underwent court cases! Don’t take my word for it, see for yourself. Please if you care about your home, DO NOT HIRE SILVANIA PLUMBING!
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