4918 Point Fosdick Dr NW, Gig Harbor, WA | Directions 9833547.302671 -122.579308
Mon - Fri, 9am - 6pm; Sat, 10am - 2pm; Sun, closed
Amazing customer service. – This husband wife team has been absolutely stellar helping me resolve some vision issues and handing difficult to fill eyeglass prescriptions. First, they were wonderful with filling a very old vintage pair of frames I had. Delicate frames were handled with care and adjustments were made carefully on site. Another pair they warranted for me even though I didn't purchase them there AND they were past warranty! After hearing I was having issues with contact lenses, they offered to order me complementary specialty lens samples and called me when they were ready. Will definitely be back.
Lousy Experience – I purchased glasses from this outfit in June 2011 and on Feb 1, 2012, I still do not have glasses that I can see out of properly. I've been given the royal run around. I'm very disappointed as they promised MUCH and have delivered LITTLE.
Quality worth the trip – Harbor Optical is certainly worth the trip from West Seattle.
Having worn glasses for 40 years, I now have the progressive lenses that don't make me dizzy and are a joy to wear while golfing. The knowledge and professionalism are all part of the complete package that you buy and well worth the price.
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