Lakewood >Automotive Sales & Services > Lakewood Automotive Repair
6124 Lake Grove St SW, Lakewood, WA | Directions 9849947.168403 -122.519555
A place to call home – I am a customer of Lakewood automotive. I do not have a groupon DISCOUNT book I never have and I never will. YOU KNOW WHY? I DO NOT NEED A coupon boo because these guys are the real deal. This shop is amazing. They already have great rates. I dont need a FREE OIL CHANGE 27 point inspection coupon. Sounds like Hailey did not want to spend the money. Did you go in to the shop? If I had a issue which I never have. I would have gone in and taked to them face to face. They would have resolved my issue. I have had a total of 4 cars in ten years time. They installed a engine in my SUV and I drove it 6 years no issues. Have a 2 door compact car that just broke down had it towed in, got it fixed NO ISSUES. I thought the world of Mike Bower and considering the front desk girl was related to him. I just found out over a year ago he passed stage four cancer. This girl that works there has more guts than me to keep going into work then have to deal with idiots like Hailey. You need to weigh reviews with a grain of salt. Everyone does not share all sides of a story. THIS PLACE IS AWESOME and if I did not have lakewood automotive I dont know what I would do. I depend on them and they deliver ALL THE TIME
I just bought a used car and took it in to get it looked at. I was thinking I could use one of the many groupon coupons that I had. $103.00 later none of the groupons from the book would work. The 27 point inspection didn't work. The pre purchase inspection didn't work either. The office manager lady said they wouldn't work because they would have to do a "special" inspection. As far as I know the mechanic drove it around and took a look underneath the car, but that was about all he did (for $103.00!). Ryan said he needed to pressure wash underneath the car and replace the windshield wiper reservoir and a tune up. I asked for a rough estimate and the office manager said at least $1,000. I was also worried because when I drove the car it wasn't driving very well. Ryan said that he drove it without any issues. I left the shop on Friday shortly after 5pm. I got to steilacoom and bridgeport and the car was NOT driving right. I immediately took it to another shop. They mechanic there was REALLY friendly and took a look at my car for FREE! He even had me come with him so we could both look at what was going on. Just by opening the hood he immediately saw a hose missing along with some other semi serious issues (NONE of which Ryan found with my $103.00). I have emailed Lakewood Automotive Repair and called asking for a detailed explanation of what they did. It is now Wednesday and I have heard nothing back from them. Oh, and they were also suppose to call me first thing on Monday morning to give me an more accurate estimate for fixing my car...still no call for that either.
I'm sure if you just need your oil changed or if you have minor repairs this is a good place. Or if you are a male, I feel that given my age and the fact that I'm a girl that gave them even a bigger reason to screw me over. If you go here just make sure you know exactly where your money is going to. I totally feel like I got ripped off and being a full-time student and a single mother of two I really don't have $103 to just give away. There goes our Thanksgiving dinner...but at least I did learn a valuable lesson.
BTW if anyone wants a book full of Groupon coupons to this place let me know, maybe you will have better luck and can actually get them to take some of them.
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