Shelton >Advertising > Shelton Mail & Ship
301 E Wallace Kneeland Blvd Ste 224, Shelton, WA | Directions 9858447.230965 -123.126430
RUDE AND UNPROFESSIONAL – This people are incredibly rude. Every time I go in there they are in a bad mood, and when my employees go in to drop off prpaid packages they give them a bunch of crap about how inconvieninet it is they are dropping packages. THEY ARE A MAIL N SHIP what the hell are they there for if not to ship stuff. And since fedex nor UPS has stuff in shelton, you HAVE to deal with them, or drive to Lacey or Elma.
My suggestion, drive and avoid these ladies.
High Cost Shipping – Mailed a 2 lb package through ups and it was 18.00. When I got home, 20 miles to home!, I checked the UPS site for the size package to the stated zip and the cost was 9.00 !! What a rip off... if you have the means to print a label yourself, before leaving home, by all means, do it!!
Worst customer Service Award – If you value professionalism do not use this company. If you want your package to arrive do not use this company. If you want to keep your business relationships do not use this company.
I sent a package to a long time business associate there in Shelton as a surprise and the package was sent back to me. Unbeknownst to me, the shipping company there decides who gets mail and who does not. Very unprofessional.
When I called in a attempt to resolve the situation in a professional manner, an employee named Carol proceeded to chew ME out and hung up on me. Since when does a shipping store make judgements as to who gets mail and who does not? Since when do companies who are supposed to give customer service hang up on customers who are trying to resolve problems?
I have been in business a long time, and this is by far the worst example of customer service I have ever seen. Now I have to go stand in another long line, pay to have my package sent a SECOND time, and hope that the business relationship I have spent the last 20 years cultivating is not ruined by a shipping company person who has been most unprofessional.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Shelton Mail & Ship on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.