510 Soquel Ave, Santa Cruz, CA | Directions 95062-230136.975258 -122.017647
We invite you to come into our showroom OPEN EVERY DAY Monday through Saturday 9am to 5pm & Sunday 11am to 4pm
My general contractor recommended another wood stove company in town, and they wouldn't even talk to me (I guess I didn't dress fancy enough that day). I finally got the attention of a salesperson, and he didn't know which had tops I could cook on. They also had very expensive units without a lot of selection.
Discouraged, I went to Woodstove & Sun. They immediately took me to the perfect unit with "wings" on the top, used for warming (and hiding spills), I guess. It has a huge cook surface and the temperature variation possible with these wings was exciting! Not only that, they had a floor model that was on sale. My power goes out a lot, and I have lots of wood because my trees fall down a lot, so wood stoves work well for my situation. These days they can be more efficient than older models, too, and put out less pollution.
Then, my project was delayed due to many factors, and they stored the unit for me for quite some time. They were very understanding.
The only negative is that my general contractor thought that the installation contractor they recommended was pretty pricey and didn't use them, but that was a while ago so it may have changed. I recommend getting multiple bids for that.
Great Customer Service! – Not only have I been a client for 20 years, I have also recommended Woodstove & Sun countless times. I also know lots of people who got their stoves through them. From the sales staff to the installation crews, I have consistently heard nothing but glowing reviews from happy customers. I recommend them without hesitation!
Disappointed – I have to say we've been really disappointed with the stove and the service in addressing the problems. I am also really tired of being told how I'm not using just the right wood or kindling. The glass on this thing just becomes black within a day. I've been bringing this same wood and kindling to my mother's to burn in her jotul and she hasn't cleaned her glass in years! I think it doesn't help in that it cost over $5000 so we expected it to work very well. I probably would just deal with it but we did buy one of the most expensive inserts they had. Also they kept saying that it was a really great stove, ect. At this point I would just as soon have my money back and be done with the whole thing.
Great place to get a stove – If you are looking for a stove or just have questions about stove this is a great plase to go. Everyone is verry helpful and know's a lot about all your wood stove need's.
You could't do any better – This is an exceptional small company with stellar customer service.
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