Spokane >Motorcycles > Westside Motorsports
4201 S Grove Rd, Spokane, WA | Directions 9922447.615705 -117.496860
Mon., Sun. CLOSED;Tue. - Fri. 9am - 6pm;Sat. 9am - 5pm
Neighborhoods: Thorpe Westwood
This dealership used to be good about 15 years ago or so. Now they have no customer service in the sales side or in the parts Dept. I have bought alot of money worth of things from since I was racing as a child, but now nobody I know would step foot in there including myself due to their arrogant, untruthworthy staff. I walked in there today on a wednesday afternoon at a unbusy time and every sales person on the floor looked at me & ignored me. Then i get to the parts dept. & one parts guy was on the phone & the other little guy was talking to somebody about mountain biking together & his kitty being sick for the 15 mins i was in line behind another lady before we both walked out. You dont deserve to be in business the way you treat people.
Top notch service! Bought a BMW F800 from them. Friendly, competent and knowledgable staff all along the process. Special recognition, thanks and kudos to Mitch in Sales and Brandon in Parts. They get an A+ rating from me. Highly recommended! I always leave there with a smile.
Best Shop in town – I just picked up my new Grizzly 700 EPS this weekend and the sales staff was great. Mitch is sales was so easy to communicate with and made the whole sales process a breeze. The parts department got me all setup with a new snow plow and their service department got it installed the same day. I can't say enough good things about the store and I would recommend them to anyone.
Best customer service in Spokane – Westside Motorsports is the best dealership in Spokane, in my experience. I took my BMW R1200GS in for service in June and the service manager bent over backwards to get me right in. The service and installations were done right as scheduled and everyone I dealt with was very friendly and helpful. Todd in parts knew a lot about BMW accessories and got me hooked up with some new driving lights and panniers. I would recommend Westside to anyone.
Typical dealership, buyer beware – After many a bad experience, I did my research before taking my bike in to get fixed. This place I avoided because of negative reviews on other websites. I'd bet a month's pay the above glowing review was written by someone AT Westside. After buying two motorcycles and paying cash for both (before I met her), my GF took her bike here to get serviced. I told her to get it there while the warranty was still valid. She was told it would be done Saturday, so she calls and..."we're really sorry, we don't know when we'll get to it," and, "sorry, we somehow figure the bike running like crap is your fault, so warranty won't be covering the repair; we're going to charge you 200 dollars." For those of you NOT in the know, this is very typical of motorcycle dealerships and manufacturers, not honoring the warranty, at least of Suzuki and Kawasaki. So, looks like we are going to retrieve the bike and take our business elsewhere permanently.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Westside Motorsports on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.