11 S Palouse St, Walla Walla, WA | Directions 9936246.069413 -118.334806
We're sorry we came. – When we arrived there were 9 patrons (including us) and 4 servers, at 6:30 pm on a hot sunny Sunday. It took 5 minutes to be greeted and seated. It took 15 minutes to get our diet coke and glass of water. We asked for wine list, waited 15 minutes for list, and they never came back to see if we wanted any. (Yeah, it's a brew pub, but a beverage is a beverage.) After waiting, we ordered apps. BBQd chicken wings arrived fried & crunchy without BBQ or other sauce. Fish tacos in crunchy corn tortilla shells???? Stale. The 4 female servers sat at the end of the bar chatting like they were guests. People had to approach and interrupt to pay so they could leave or get service. We had to ask twice for steak sauce with luke warm entree; after standing and flagging like at the airport, they brought a bottle of steak sauce that was empty. 4 different servers came to our table when we flagged them down and at end of meal, original server came back twice to apologize for the terrible service because before she came to work she was at another restaurant with a boyfriend...???? The apology didn't rate a tip, and neither did the service. DO NOT USE THE RESTROOM. Vile and filthy. Owners must live out of town or are too busy brewing to know or care how restaurant is run. 2 apps, 2 entrees, 2 sodas, $70. All frozen food. Don't waste your money.
Terrible place for events – This restaurant has always had mediocre food/beer at best which is too bad because they have a potentially fantastic patio area which (if decorated properly) could really be a draw for customers. I was especially unhappy when a friend booked the after party for her wedding reception there. We were promised that we could play music and dance outside but when we arrived we were told that wasn't the case. Despite our best efforts with management we were turned down and the party abruptly ended.
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