Pewaukee >Food & Dining > Butler Inn of Pewaukee
742 Glacier Rd, Pewaukee, WI | Directions 5307243.087880 -88.277413
My family and I have been going here for close to 30 years. The steaks are probably the best for the money that I have ever had. The service sometimes leaves something to be desired. I would rate them 4 stars but everyone else in my family would give five without question.
ITS A SCAM. They expect you to spend at their BARS!!!
Everyone goes through this and it's sooooo wrong!!!
1) Make reservations as always. But it won't matter
2) Show up on time expect to be seated... yah... at the bar.
Gee, two bars instead of more tables??? are you getting the picture now?
3) Watch cheap entertainment... while spending at the bar.
4) After 20 minutes, ask hostess how much longer... "few more minutes" she says.
5) Repeat steps 2-4 for next hr OR SO... while sitting at the bar.
6) LEAVE!!! realizing you just waisted your time socializing with others going thru the same.
Horrible Service! – I will never return. We went to dinner on a Thursday, it was not busy and there was no reason for the way that we were treated. The waitress messed up our order, never returned to check if there was anything else we needed, and we never got our drink orders. I would defiantly not recommend this restaurant!
A favorite – My husband and I have been to the Butler Inn on many occasions, and It is ALWAYS great...love the steaks, great salmon and the desserts are to DIE for! We have always had great service and will return many more times!
Don't Bother if You Believe in Reservations – Service begins upon entering a restaurant. We were ignored at the bar and waited an hour beyond our reservation time to be seated. They offered no apologies, only excuses. Being treated as though we are of no consequence creates an environment that made our dinning experience less than enjoyable. Our table was ready as soon as I told them we were leaving. It will be a long time before we return.
don't waste your time or money – We wnet on a not very busy friday. we were told there was a five minute wait while they were bussing tables. We waited over 25 minutes and could see several empty tables from the bar. Bartending service was poor. I sat there with an empty glass almost ten minutes while the bartenders talked amongst themselves. They seemed inconvienced by having to pour me another beer. When we were finally seated i ordered the perch and clam chowder. I took 2 bites of the clam chowder and pushed it away. It had an awful fishy taste, not how chowder is supposed to taste. The fish was pretty average and not very hot when served. If we did not have a gift certificate we would not have eaten here, but we will definitely not be returning.
What's the definition of Reservation? – Made reservations for New Year's Eve. Big mistake. I'm not sure why they take reservations. We were told our table would be ready in 20 min. The place was a zoo. The hostess was screaming into her microphone to announce names. It was so crowded that I'm sure it was in violation of fire codes. Had I known they were 2 hours off schedule by their 6 o'clock reservation, we would have left. I understand that overbooking is a common practice for this restaurant. I think the management needs to look up the definition of "RESERVATION" . Although the food was good, the steak "great", I will never go back and never recommend this place to anyone. We have a lot of good places to eat in the surrounding area. In todays economy I would rather spend my money at a restaurant that has better customer service.
Amazing food, prompt service, needs updated atmosphere. Reservations recommended. – My family went here for an anniversary. The food is fantastic, perfectly cooked and seasoned, decorated plates, friendly staff. Didn't pick up dirty dishes from plate for quite a while. Had NY Strip. MMmmmm I'm still drooling. be sure to try the Saganaki flaming cheese for an appetizer.
The "decor" of the restaurant could sure be updated. Most stuff looks to be from the 1980s. It could be "THE PLACE" in Waukesha County if it rennovated a bit.
They also have a live piano player some nights. It is super loud when you're in the bar area, but definately great. He even takes requests (for tips) :)
We had a great time. But, they should remodel and advertise a bit more!
Best damn prime rib in all of wisconsin! – This is the place to go if you know and love steak. They have the best damn prime rib around. Rumor has it this steak is slow cooked starting at about 2am and by the time it hits your plate...oh man, to die for!! The best part about it? For only 2 dollars more it's ALL YOU CAN EAT!!! What can be better I ask you? Nothing short of a free trip to Vegas. Five stars, two thumbs up. Well done!
Editorial Review – This steakhouse serves high quality meals in a debonaire atmosphere with a full bar and specialty cocktails.
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