3850 S Moorland Rd, New Berlin, WI | Directions 53151-522642.974070 -88.107991
Mon-Thu 9:00 AM-9:00 PM,Fri 9:00 AM-5:00 PM,Sat 8:00 AM-3:00 PM,Sun Closed
NOT WORTH THE MONEY & TIME !!!! – so i got a coupon for a great discount at this salon. I thought I would try a new salon this time since I always go to one particular one. However, after this experience I shouldn't have. I walked inside the salon, checked in- they offered me something to drink. I thought was very nice. HOwever, the salon looks old. There's no lighting. How are you suppose to be able to look at ur hair color/cut after its done if there are no bright lights??..The stylist that I chose was very unhelpful. I wanted highlights but wanted suggestion, she said gave a few here and there, but was NOT PATIENT. After everything was done, she dried my hair, straighten it. The stylist didn't even take her time. She hurried so she could get the next person in. I was very UPSET. My hair looked like i just woke up. Not even straight. THey charged me $25- when it took her the most 5 minutes. NOT WORTH IT!! I had to go home and re-do it myself. It came time to check out- I didn't receive my discount. I called back, the receptionist said she would have a manager call me back after an hour. NO call. I called back after 3 hours. She said the same thing. Didn't get call until later that evening. She left a voice message..You can use that coupon the next time you come. I'M NOT COMING BACK!..OVER all..this place is not worth ur MONEY. too expensive ..not worth it...WHAT I'VE LEARNED FROM THIS EXPERIENCE.."STICK TO WHAT YOU KNOW IS BEST"...
NOT the Color Authority! – The sign outside says "The Ultimate Color Authority." Perhaps their Goldwell color educator grew tired of correcting the owner's mistakes and that is why he left for a better salon. Chris was great and knew what he was doing. He is now at a salon called Spargo I believe. One good lesson to know and learn is this. Just because someone is the salon owner and charges the most doesn't mean they have the most advanced skill set. In fact, it may be just the opposite so beware! My friend recommended this salon and I gave the owner a good year to "learn" my hair and how it responds to color. I was generous as he should have already known these things. After all, I bit my tongue when he had the audacity to charge me over $300 after making me sit in his chair for five hours to get my color right. The last color he gave me looked like a clown-like hack job I performed on myself. Certainly not the job of a color expert. The salon is extremely rude and unprofessional as well. My friend who referred me patronized the salon one last time. As my friend sat in the chair, her stylist actually critcized, bad mouthed and lied about me. She reminded them I paid top dollar to go the the top guy. I've sinced learned the real reason for the owner's color disasters: during Goldwell color instructions he simply walks out of the lesson because he believes he has nothing more to learn. I now go to the top Goldwell color expert in the city. He may be a bit of a diva but he sure knows how to color hair. Moreover, he actually charges less than the owner of Steven Edwards Salon.
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