1229 W Historic Mitchell St, Milwaukee, WI | Directions 5320443.012279 -87.927436
Neighborhoods: Historic Mitchell Street
My daughter had gone to this particular bridal center, against the advice of a number of people; because she knew they had the gown she wanted and in our case the location of the store. Yes, she got the gown she wanted and loved it. Ordered larger than her size; paid the extra to get that size and then paid again to have it altered down. Yes the bridal party , in the end , looking wonderful but.... Her bridesmaids dresses (3 dresses) were ordered there of which all 3 had to be re-made because of measurements sent in by the centers staff and faulty manufacturing of the dresses.(overseas company) Two of the dresses had to be completely taken apart and remade to an additional full cost of what the dresses were originally because of poor manufacturing. The bridal center never checked over the dresses and did not stand behind it and stated it was not a vendor they normally dealt with.(poor exuse) We didn't let the bridal center touch the dresses and took them to outside seamstresses. Professionalism of the staff at the bridal center was a mixed issue when it came to being helpful and knowledge. Search out department stores,personal seamstresses and such before settling for a 'bridal center' or 'bridal store' because after this experience there is N-O R-E-A-S-O-N to have to pay what we did for what we got. There are ways for the bride and party to look outstanding and gorgeous without being taken to the bank and treated in such a manner. I don't recommend Eva's Bridal and the like.
TERRIBLE customer service. I put a rush order on my dress and they never called to tell me that my dress was going to be almost 2 weeks late! And they didn't even offer to refund my rush order fees even though they told me that it would be in on a certain date. If you want a reliable and dependable place to order a dress, do NOT go to Eva's!!!!
AWFUL!!!!! – I am getting married in Iowa. My fiances sister is going to be in the wedding and she lives in Milwaukee where he is from. I am getting my dress at the Bridal Botique in Platteville Wisconsin. They recommended that I try Eva's Bridal becuase they are a sister store so to say. THey are definatly night and day. In Platteville they remember me when I come in and by name. They make recommendations for bridemaid dresses and other dresses baised on my color scheme and my dress style. I am used to very personalized serive. This is not available at Eva's. When we walked in the lady could have cared less that we were there. She directed me to the bridesmaid dresses and that was it. She did not make any recommendations about waht dresses would look good on my maid's body type, she did not ask anything about my wedding or about my dress to help put a wedding together. When I did pick out dresses she did not help us get them into the fitting room or try them on or off. They do not have any of their designer names on their dresses or prices of any sort. They gave me the wrong color swatches for one of the dresses so I was looking at colors the dress was not even available in! I felt they could have cared less if I was there or not. THey have definatly gotten too big and forgotten the personalized service the brides want and deserve! Do yourself a favor and go somepalce that is going to be of service to you, not treat you like just another customer
Great Customer Service – We have used Eva's for both my sister's wedding dresses and mine and they have consistently been helpful. They've ordered dresses in for us that we saw at other shops and always at a lower cost! The service has always been exceptional and courteous and they are all very knowledgeable. I wouldn't go anywhere else for a formal dress and I recommend them to everyone!
Disappointed – Eva's has lots of cheap dresses. But you can get that at a lot of places. Unfortunately, the customer service and accountability are non-existent. I had many problems leading up to my wedding with my dress and veil and each time I mentioned a problem, the person I was talking to merely blamed someone else (or the management, because there was no manager to speak with, ever). The operation is too big, and the staff, such as seemstresses, are completely overworked and overbooked.
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