San Jose >> Wells Fargo Bank
1006 Blossom Hill Rd, San Jose, CA | Directions 9512337.250245 -121.868453
Complete banking services, retail brokerage services, asset management, wealth management, and innovative products for individual customers. Financial expertise in treasury services, corporate and investment banking, and international banking for business customers. We also offer credit and debit card products, trust services, auto dealer finance, mortgage banking, and home equity lending. Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores and 12,000 ATMs and the Internet (wellsfargo.com) across North America and internationally.
Horrible customer serive – I went to this wells Fargo to deposit a money order. After waiting for 18 minutes it was my turn I went to the teller and gave her my I.D and the money order and the deposit slip. She looked at the money order and looked at me and said “Did you find this money order or you made it?” I said to her “What did you mean did I find it?” she said “who gave it to you or you made it yourself? The fact been it is over a year a go there might not be money in there.” I said to the teller “did you look at the date it is not over a year ago it is dated December 10th, 2011 and I made the money order myself.”
Then she said well I don’t think it is good because it is old but I will check. I told the teller it is good money order should not expire and this is money order is just a little over 3 months. So she went to ask her co-worker who was behind her on the other side of the counter, as Jessica approached her co-worker and while asking her about the money order, that teller tilted her head to take a look at me because from where she was she could not see me.
So she took a look at me and looked back at Jessica and said no you can’t accept it but ask the manager. Jessica went asked someone else and came back to me and said “yeah we can’t accept without calling the service and we need make sure there is money in it because it is over 90 days.
I said OK you can call and check I will wait. Jessica came back after a few minutes draw stars and circles all over the money order and an 800 phone number with her red pen.
She gave me back the money order and said we could not verify it so we are not going to deposit it, this money order is expired. I told her again money order should not expire in 4 months.
And I asked her what her name was because she did not have a name tag. She said “Jessica” I said “what is your employee I.D number or your last name?” she said we do not have employee number and I can’t give you my last name; if you want to talk to my manager I can call her.” So I left and closed my account immediate from another branch.
This California-based bank has been serving the financial needs of Americans since 1852. – In Short
This financial institution's stagecoach logo isn't just there for show--after Henry Wells and William Fargo opened the bank for Gold Rush prospectors in San Francisco, they wre integral players in a stagecoach network that stretched across the West. Today, the bank has locations across the country and offers personal and business checking, savings and investment accounts and credit cards. Wells Fargo also helps its patrons with home mortgage, insurance, loans and consumer finance.
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