Superior >Lodging > Bay Motel
306 E 3rd St, Superior, WI | Directions 5488046.721888 -92.069946
Not to bad , but kinda Pricey – Located right next to Highway 2 in superior , Rooms are nice with updated HVAC units through the wall. Water is good , Beds are well less than okay. In need of replacing .. rates are sub par for what your getting.. they lack technology ( reservations which is what im assuming happend to the previous person ) service is alright .. however if you are in a smoking room dont open your windows they assume you have the heat on all the time and bug you about it like crazy. In the 2 weeks we stayed they were calling us almost daily its annoying your treated like a child !, Aside from all that ive seen some bad motels and this one lives up to what motels should be , inexpensive , but still decent ... just look past the olive green and enjoy the massive water pressure in the shower ( really it sounds and feels like a water fall ! it has to be like 5GPM )
Don't waste your time! – My husband and I made a reservation at this place, and when he called the week before to confirm, they did not have the reservation. He believed that perhaps he had made the mistake, and so checked his records. Indeed, the Bay Motel was the one. So, he tried to call to talk to the staff about it, and NO ONE ANSWERED THE PHONE, even though he called during the business hours listed on the website. We have never stayed in this place, yet we would NEVER recommend it! If this had been a true misunderstanding, like an incorrectly recorded reservation, I could understand it. But then to not answer the phone?! Thankfully, we had enough time to make alternate arrangments, so our vacation will not be ruined!
We're sorry SAK1976 and her husband had a bad experience. Our night clerk did indeed make a mistake on the registration, and the customer was charged as a no show. HOWEVER, when the customer called to complain about her credit card being charged, we promptly apologized and credited the charge.
As for the phone not being answered, we don't know. It's possible the clerk on duty was in the bathroom or helping another customer. For the record, the staff member working the desk back then is no longer here. We are a small motel (10 rooms), privately owned, and take pride in the cleanliness of our rooms and the fact our customers come back year after year.!
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