San Jose >Auto Dealers > Courtesy Chevrolet
3640 Stevens Creek Blvd, San Jose, CA | Directions 9511737.322387 -121.965082
Neighborhoods: West Valley
Everything was fine, Except there were dirt marks inside my cab from the tips of somebodys shoes on the door panel
Honesty and Intergrty – I am Robert and I want to say something about my personal experience with Tony Signorelli at Courtesy Chevrolet! I inquired at courtesy Chevrolet for a new Camaro. My response came from a guy named Tony who told me that the exact car I wanted was rare and that there was just too much distance between the car and the dealership to make the deal make sense. He explained that at such a distance that there would be charges related to getting the car. He then asked me for my input... I have wanted this Camaro for a very long time and since there was only 1 left like I wanted, I told him to go ahead and get the car for me and I would pay shipping... He took a deposit and said he would start on Monday, this was Sunday. I also had another dealership looking for me and when I got home the guy from Fremont called me and told me he could get me the car, quoted me a lower price than Tony and so I called Tony and cancelled my order... He was easy and calm about the whole thing although he said he was confised because he couldn't find another car... 1 week goes by and no call from Fremont... I check in and they say... we will have it here in a couple of days! So I wait another week and there is still no car... I realize that they are just waiting for one to come into the area so they can get it for me... I cancelled the order, it took me another week to get my credit card reversed and then I called Tony... The car was still available and our deal never changed! He got me the car and I am driving it today! I love my Yellow Camaro 2SS and I am thankful that I met a guy named Tony Signorelli
BEWARE !!! BEWARE !!! – BEWARE !!! BEWARE !!! FRAUDULENT BUSSINESS PRACTICES !!! COURTESY CHEVROLET OF SAN JOSE, CA. ARE A THIEVES !!! AVOID DOING BUSINESS WITH THIS CORRUPT DEALERSHIP !!! I BOUGHT A VEHICLE FROM THEM 11/30/08. THEY WERE SUPPOSE TO HOLD AND NOT CASH MY PERSONAL CHECK UNTIL I DELIVER A CERTIFIED CHECK THE NEXT DAY, BUT THEY WENT AHEAD AND CASHED MY CHECK !!! I LITERALLY DOUBLE PAID FOR THIS VEHICLE !!! THE LAME GENERAL MANAGER BARRY ACTED SO OBLIVIOUS OF THE WRONGDOINGS OF HIS DEALERSHIP BUT THEY CERTAINLY HAD NOT PROBLEM TAKING DOUBLE PAYMENT FOR THIS VEHICLE !!! I HAD TO VIGOROUSLY FIGHT TO GET MY MONEY BACK FOR THE OVERPAYMENT !!! THEN, FINALLY GENERAL MANAGER BARRY ISSUED ME A FRAUDULENT CHECK WITH NO FUNDS !!! IT HAS BEEN NOTHING BUT AN AWFUL AND STRESSFUL EXPIERENCE BUYING A CAR HERE !!! SO, BEWARE !!! BEWARE !!!
Really good cooperation from sales and service for customer care. – I have dealt with this dealership 2x. Both times they have gone the distance for me. Pulling a transmission to ease my worries (found out normal for corvette -checked vette forums too). Did put in a factory mod just to ease my mind. 2nd time questioned the lifetime about my brakes and dealership really helped out on pricing when I explained my point of view.
World famous for ripping its customers off..... – If you can find a mechanic elsewhere I would suggest going else where!
I brought my Blazer in for its 30k tune up about a year ago and received the vehicle back with two of the wires that attach to the spark plugs disconnected. Thank you to the tow-truck driver that helped me to get them re-connected in a Safeway parking lot.
About a year later I took the Blazer in again to Courtsey Chevrolet for a fluid leak. They replaced my water pump gave me my vehicle back and it continued to leak the radiator fluid. So, I brought it back to them thinking they installed a flaky water pump. No, not the case. My original water pump was fine and this time they replaced a intake manifold gasket. Lets see if this really fixes the problem
The employees in the parts and service kiosks seem friendly enough but the I can't afford to continue to pay for repairs I don't need and improperly diagnosed. Because, let me tell you, these are not cheap repairs!
I've been burned by them twice now, it won't happen a thrid time.
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