Regal Hamburg Pavilion 16

(859) 264-7469 | View Website

1949 Star Shoot Pkwy, Lexington, KY | Directions   40509

38.024840 -84.420266

Movie Theaters, First Run Movie Theaters, Live Music  more

Neighborhoods: Liberty Area


Reviews for Regal Hamburg Pavilion 16

Doesn't Recommend
over a year ago

Worst Movie Theater in Lexington! – I have been to almost all movie theaters in Lexington, and I can easily say that this is the worst in town! The major problems with the theater include extremely overcharging customers, terrible sound, and nonexistant customer service.

As far as price, you can expect to pay nearly 10 dollars a person to see a movie. What is even worse is that I went to a Fathom event during the week, and they nearly charged double for a one night event! While I expect to pay extra to see something new, this seems ridiculously expensive for a student to pay.

When I attended the one-night event, the sound was consistently cutting out and hardly audible for a movie theater. Now, there is no way for me to see this movie again, after paying nearly half of what it would have cost to go to the concern in person. For a brand new and "high tech" locale, this is beyond unacceptable. I have also noticed some sound problems (albeit not to the degree of the event) while watching other movies there in the past.

Lastly, the customer service is reprehensible. After seeing the movie, my car battery had unfortunately died. I tried to ask everyone around the theater for a jump, but found none. I walked into the theater, asking the manager for help. I was told, and I quote, "I can't help you and everyone else here is busy. You can't ask anyone". Then, I tried to ask an employee who was outside, and the employee ran to their car before I could even get "excuse me" out of my mouth. If people do not want to take 5 minutes to help a paying customer, that is fine. But I do not think it is necessary to be completely rude to a customer who just paid for a movie. For this kind of customer service, I will never be a patron at that theater again.


Not rated yet
1 Vote
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Regal Hamburg Pavilion 16 to Citysearch

Do you have a review of Regal Hamburg Pavilion 16 on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Regal Hamburg Pavilion 16 review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Regal Hamburg Pavilion 16 page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Regal Hamburg Pavilion 16 on Citysearch