273 Trolley Sq, Salt Lake City, UT | Directions 8410540.734505 -111.862821
Love this place! Their menu is always changing. I always try something new everytime I go!
Hair – Went here for a birthday lunch with work, ordered some chips and salsa for an appit. After a few chips one of the ladys scooped some into a chip and down fell a hair. Mixed in all the salsa was a hair. One of the other ladys ordered and while eating had a cheese wraper in her food. I would never go here or ever tell anyone to go here. Poor service and she added the tip in with out telling anyone.
Best Beer – Delicious beer, delicious food. If you're a student, bring your id for a discount *I think it's certain hours, and I don't know what they are*
Horrible All Around – I have been in the restaurant business myself for over ten years, and this was one of the worst experiences I have ever had in a restaurant. When we got there, we had to sit in a certain section of the restaurant based on what we were drinking, even though we weren't sure what the rest of our party (who hadn't arrived yet) was opting for. I asked for separate checks and the waitress responded "NO" with no explanation, even though we had multiple people leaving at multiple times. She then provided the worst service I have ever received, going at length to even bump my chair every time she walked past. In the end, she had the audacity to add gratuity to the bill without telling anyone at the table, hoping she would fool us into tipping extra. This not only is discourteous, it should also be against the law to not disclaim additional charges. I will never return and encourage all to follow suit.
Lack of service – We went on a Friday night, so it was kind of crowded. With our large group and someone under 21 we had to sit on the upper level, not a problem. What became a problem was our waitress. My order was wrong and she took forever with drinks (beer, soda and water). The second problem was our bill. We had a large group and they don't split checks until you pay. Being the last ones in our group to pay we told what we order, paid and then were told there was still money remaining and had to pick up what was left. The cashier didn't have a method for keeping track of what had been paid for by previous members of our group so we didn't know where the mishap happened. Because of this we ended up paying double our bill. When you don't split checks from the beginning you really need to keep track of the bill then as people pay. They were very disorganized and had no explanation except that we owed the rest since we were the last to pay. The food was good and reasonably priced (alcohol seemed over priced $8.50 for a mixed drink), but the bill situation and service lacked.
Rare Roast Beef is excellent, many other items can be skipped... – Try the rare roast beef--it's great. French onion soup is also excellent. However, the daily pasta specials and the quiche both lack flavor. The burger and sandwiches come with chips (no fries?). The staff is friendly and helpful.
Best Lunch Spot – The atmosophere and great sandwiches, pastas, and soup are what make this such a great Lunch destination.
relax. have a beer & a sandwich – the food here is excellent, and has always been a good value. i've been eating the rare roast beef on sourdough with french onion soup for 18 years. if you like chain restaurant food with singing waiters and goofy outfits...don't eat here! this is a place to relax and enjoy your meal with good company...this place is for grown-ups, not for adults who need to be entertained like children.
Stick to the Weeknights – Like the food, love the patio, love the beer.
Now the bad. No host/hostess, seating is a free for all. On a recent Sat night (albeit after sundance) and the place was crowded, not jammed, but full. There were probably 6 groups milling about wondering what to do in terms of finding a table. The waiters finally said sit where you can. After spying a departing group we immediately plopped down at a tale covered in the detritus of the previous group. This was pretty disgusting. The waitress said they had tried hostesses but with three entrances it was too hard to monitor. Come off it put some effort in and you can make it work, show your customers you care. Im sure this is worse on Fri and Sat. So stick to Sun-Thurs.
User review by hairwolf – This is the best locally brewed beer in town!! Gotta have a Latter-Day Stout.
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