Shula's Steakhouse

(312) 670-0788 | View Website

301 East North Water Street, Chicago, IL | Directions   60611

41.889210 -87.619309

 
Restaurants, $$$, Bar Scene  more

More Tags: Business Dining, Date Spot, Dine At The Bar, Fine Dining, Hotel Restaurants, Notable Wine List, Online Reservations, Special Occasion Dining

Cuisine: Steakhouse

Payment Methods: American Express, Diners Club, Discover, MasterCard, Visa

General Info: Open 7 Days, Shop Online

Neighborhoods: Central, Near North Side

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Reviews for Shula's Steakhouse

Doesn't Recommend
1.0
over a year ago

Tourist Trap, Don't go here – Many better places to eat steak in Chicago. This place is the bottom of the barrel.

Was there with a group of Chicago professionals. Service was so rude and in your face. The bartenders didn't want to work. Food is not that great.

Skip this place. Terrible. Even if they give you food for free I wouldn't go there.

Doesn't Recommend
1.0
over a year ago

poor service and bland food – There is a problem with a restaurant when the only two things I can say that are positive is that it had a lot of memorabilia and that the french fries were the best part of the meal. There was a problem with an appetizer that was ordered, but instead of the management being apologetic, they insinuated that the problem was ours. Management also insunuated that I was just trying to get my meal for free. I had to go to the restroom to rid myself of the food. Management told me that they could take it off the bill. I assured them I wasn't paying for the appetitzer anyway. They offered dessert, but when we declined dessert, management only refunded 2 sodas. That showed me a lack of committment to trying to make things better.

In addition, the steaks were quite pedestrian. There was absolutely no flavor to the meat at all. It's as if salt and pepper weren't even added. I would avoid this restaurant because of the poor service, responsiveness to that poor service, and the very mediocre steaks. I will never go to this restaurant again despite management's attempt at giving me a gift certificate. And I will steer anyone I know away from this restaurant. There are so many other great steak houses in Chicago.

Doesn't Recommend
1.0
over a year ago

Delete my review and my account

Delete my review and my account

Delete my review and my account

Delete my review and my account

Delete my review and my account

Doesn't Recommend
1.0
over a year ago

Poor Customer Service, Over rated – I took my friend there for his birthday. When we order the appetizer, they didn't not explain in detail like they suppose to. When the appetizer came out and my friend took a few bites and realized it was wrapped in bacon. My friend is Muslim and he DOES NOT eat pork. When the manager came out, instead of appoligizing for the mistake, he blamed us for not knowing. He said, "How could you not know it was wrapped in bacon." The BBQ shrimp was covered with lots and lots of BBQ sauce and with the dim lighting, you can't tell it was wrapped in bacon. The manager said he was going to give us free dessert but we were so full, we didnt want dessert. We told the waitress that we didn't want dessert and if she could talk to the manager to do something else, all they did was take off our drink order. The waitress was very rude as well. When she gave the presentation of the steaks, she did not make any eye contacts, she just starred at the ceiling or looking away like she doesnt even care. We are NEVER going back there again!!

Recommends
5.0
over a year ago

A Great Night Out – My husband, then fiance, took me out to Shula's for my birthday. As an avid sports fan he had heard about its origination and was excited to give it a try. I very much enjoyed the etiquette of the waitstaff and the fine dining atmosphere in general. My dinner started out with the bbq shrimp appetizer, for the main course I had the filet with a side of broccoli. My husband and I both had one drink and he also had a filet for dinner. Our total bill was about 200 with over a 20% tip. It was an excellent meal and an ejoyable experience. A little pricy, but if you can afford it, it is well worth it.

Recommends
3.0
over a year ago

decent food, cold service – This past Friday my boyfriend and I were in the mood for a steak and decided to give Shula's a try. After being greeted at the door we asked if they had any openings since we had not made reservations. We were told that the only seating available was in the bar although many tables remained open the whole time we were there. We got to high boy table and waited for about 10 minutes before a server came by. He wasn't very welcoming. We were never offered bread nor a presentation of the meats. We asked for reccomendations on appetizers and were told to try the lobster bisque. We did, and it was awful. We had a filet and asparagus for our meal. We ordered the steak medium well and it came medium (but we were too hungry to send it back). Our waiter was not very attentive nor was he very talkative. Since we shared our meal, we thought our bill would be faily inexpensive. It was $150!!! We did order some alcoholic drinks, my glasses of wine were $18 each (even though the menu said $12). The meal nor the service was worth the price we paid. It's doubtful that we'd go back

Recommends
5.0
over a year ago

Outstanding Steakhouse!!! – The Filet Mignon just melts in your mouth! It is seasoned & cooked to perfection. Shula's has an outstanding wine list. The only suggestion is to be prepared to EAT! The steaks and side dishes are served in very large portions. Shula's exceeded my expectations and I will return.

Recommends
5.0
over a year ago

Great Experience – Went to Shula's with a party of 4 business associates and had a great time. The food was outstanding and the service was knowledgeble and atentive. They also have an amazing wine list with something for everyone. I asked the Waiter for something that would knock my socks off in the $100 range. He not only did it but exceeded all my expectations. A great experience!! I will be back!!!

Recommends
5.0
over a year ago

Got have it – Was there for dinner and couldn't believe the great food that we had. Friendly service and for meal left me full for 2 days. Had to wheelbarrel me out. Love that CAB thing they have going.

Doesn't Recommend
2.0
over a year ago

A HUGE disappointment – They brought out my steak raw rather than medium rare. This would have been okay but not great (although if they used their thermometer like every other steak house it shouldn't have happened) BUT..... they pulled everything off the table when they took the steak back, we figured that was to keep them warm (or replace them with warm) when they brought the steak back - NOPE they brought the same items back to the table COLD. I mean butter wouldn't even soften in the potato. When we told them - they didn't offer to do bring us warm, or apologize in any way - I finally told them we wouldn't eat or pay for the cold potato but we did eat our cold asparagus. The steaks were good but not exceptional - and like I said the sides were a huge disappointment.

When we were leaving the manager asked "why did they remove the potato from your bill?" - we told her and she only said "gee, that shouldn't happen". I will never go back and don't recommend anyone else does. There are too many other GREAT Chicago steak houses to go to, with great service to match.

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