222 West 23rd Street, New York, NY | Directions 1001140.744476 -73.996785
Neighborhoods: Midtown, Chelsea
Serena-underground lounge – Very cute-go there w/ a date and cozy up on the comfy couches w/ dimmed candlelight and cocktails. late nite--major crowd, sometimes celebs so paparazzi is annoying as hell, but the bouncers always remember a cute face so you're good to get in.
serena was good for one thing – i discovered this place because this guy i used to date was a regular. the dates and friends i took there afterwards thought it was pretty cool...but the last time i went, there was an ego-tripped bouncer working the door. we were at the front of the line, and the ego-bouncer let his friends who walked up to him from the street go in before us. so we decided to head to a place downtown, with alot less attitude. there, i ran into friends who introduced me to a friend of theirs out with them that night. well, that guy is now my boyfriend of over 1 1/2 years...so thanks to serena for the huge ego trip! moral of the story - don't let serena's unjustified ego get you down...it's just a sign that you're likely to get something better out of your night somewhere else!
Great Lounge and Music, Good for Birthdays too – I just had my 26th birthday at Serena on Saturday and it was great! The manager reserved the front room for my group, our waitress was great, the drinks reasonably priced and the music was the best. The dj had us dancing until 4am, they practically had to kick us out! I almost didn't plan my party there, it looked like one of those pretentious places that make you line up for no reason but all my friends got in without any problems and we rocked the party.
Simply Put - HORRIBLE – Had a friends birthday there this past weekend and the service was extremely bad. The bartender demanded a tip, eventhough she saw in my hand I had already taken a tip out. I was about to give her 5 dollars, but since she was so rude in asking for a tip, I decided to leave her only $2 and tell her 'here is 2 dollars for your services' and walked away. Highly not recommended to anyone.
Rudest service EVER!!! – I went to Serena for a friend's birthday party, and I could not have been more annoyed and irritated when I left. The waitress was so incredibly rude and disgruntled... my friend spilled a drink and she didn't even bring napkins over. And then she mysteriously disappeared when I wanted a drink, and when I went to inquire about it at the bar, and other waitress very rudely told me that she didn't have my credit card and couldn't help me.
Ugh... never had ruder service from more unattractive people in my life!!
A pleasure – I organized a friend's birthday here and I couldn't have been more pleased with Serena. The doorman was unbelievably nice!! We hadn't reserved any space, but once he found out my friend was the b-day girl, he took care of us completely. No snobby attittude like other bars/lounges. Drinks are reasonably priced (abt $8). Very good atmosphere. Definitely a rare jewel.
Cool surroundings with an inattentive staff. – I stopped in here on a Thursday evening for a drink after work, about 7PM. They had probably just opened because only myself and 4 other people were at the bar. You would think the bartenders (2 reasonably attractive girls) would be bored this early in the night and want to talk to patrons. Instead, they huddled in a corner and chatted idly with other staff members. Did they notice that I had finished my lukewarm bottle of Heineken and ask if I wanted another? Nope. Did they notice that I gave a polite "goodbye" wave on the way out, after I left an undeserved $2 tip on the $7 beer? Not at all. To give the place the benefit of the doubt, however, the layout is cool and it's a relaxing atomsphere. Maybe it's alot more fun later in the night, but I'm in no hurry to find out.
Big plus!! – I had my birthday party here a few Saturdays and it was a great experience! The waitress and hostess were great in accomodating my guests. The atmosphere was great and so were the drinks, music, and food. Everyone had such a great time- I would definitely recommend this place for your birthday.
The Chelsea Hotel hot spot returns with a new look. – In Short
Say hello to the courtly Serena Bass on your way through the intimate front lounge. The middle and back bars shine in the old, neo-Moroccan style. Serena's hyper-connected managing partner, Sam Shaeffer, makes sure plenty of A-list arrivistes are on hand to prop up the bar (Anna Wintour is his stepmother; Minnie Driver a cousin). Regular guests from the hotel upstairs sprinkle a little glamour among the drop-ins.
Not Worth the Effort – Last Thursday my friends and I were in Chelsea and decided to drop by this place based on an old recommendation I'd gotten. Now all my freinds think I have lousy taste in bars. The place was uncomfortable feeling--uncrowded in a bad way, so it felt like they were just waiting to close or something. All the staff seemed to have a strange attitude, too--not so much hostile as just wishing they were somewhere else. Out of all the bars in the neighborhood, we definitely could have picked a better one than this.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Serena on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.