Portland >Beverage Manufacturers >
Brewers >Rogue Ales Public House
1339 NW Flanders St, Portland, OR | Directions 9720945.525923 -122.685150
Neighborhoods: Pearl, Neighbors West - Northwest
Worst service in Portland – This place has consistently been terrible. I have given them a chance on several occasions, thinking maybe it was just an off night. But no, they really are that bad. Went there for my birthday a few days ago to get my free birthday beer and tshirt. It was a little busy but not jammed up by any means. It was a monday night! First, the guy had to scan our id's which took 10 minutes then when my friends arrived, scanned theirs. Another 10 minutes. At least 10 minutes between when you order a beer and receive it. There were 6 of us, and 4 of us ordered dinner. I ordered a kobe bacon cheeseburger. After waiting a good half hour everyone's food came out...except mine, the birthday boy. I waited another 10 minutes. Everyone else was almost finished with their meals before I got mine. And it didn't have bacon on it. I didn't even bother trying to get some because I probably would have waited another 20 minutes for it. Then we get the bill and the guy guy charged me 9.50 for my "free" birthday beer. What an idiot. I will never go back to this place. Rogue in Newport = awesome. Rogue in Portland = horse crap.
Dont Bother – Terrible customer service at this brewery inspired eatery. The wait staff was overworked making them grouchy and put out that we came in as a 20 top table. Menu was diverse, food was pretty good however. They do not have grey goose vodka or cabernet wine, thought that was a little weird. We tried to help the server and place tables together and he was angry about this. I went up to the bar to get a drink because no one had come to our table yet and the bartender said your server has not taken your order yet? We replied no, and he said well why would you think I would be less busy then he is? My friend was served luke warm calamari,...ewwww gross and sooo not right! Will never go back!
Horrible service! 8-24-10 – Tonite there was no hope for a hint of service in the bar. The bar was way understaffed and it doesnt even serve many drinks. Staff was overworked, stressed out and way to few. Management must really be lacking. Had to beg the server to get them to take an appetizer / beer order. Lots of beers in the menu were not available / or out. The appetizers never showed up! We wanted to eat there but couldn't get anyone to take our food order. We wound up leaving this dump to find another restaurant. I guess this place doesn't need the businees. We are just visiting the area again on business and had been to Rogues a couple of years ago with fond memories but that is apparently all gone. Would not come to this restaurant again on a bet. Absolutely horrible service! minus 1 star.
Usual great brews, crap service – This is tough because I love Rogue brews, always had great service in New Port, here, NEVER!!! Crap servers in the bar as usual. Really upsets me!!
The table next to me got more service then ours, why? If you want great beer, come here, service? PASS!!!
Good beer mediocre times and lousy service. – I can't decide what I like most about this place. Is it the fact that a 'rogue' brewery makes their servers cover up their tattoos? Is it the highly corporate atmosphere while trying to put forth a low brow 'everyman' type front? Is it the fact that a kitchen staff member got fired for drinking on the job while he was 19, and then got hired back because his daddy owns some stock and is friends with the owner? Is it the dumb luck that they happened to hire brewers early on that knew what they were doing, before they turned into a fat bloated behemoth?
Other than that, the beer would be good if it weren't 4.50+ a pint at the COMPANY THEY BREW IT AT. They have Dead Guy specials at other, better, bars for 2.50 a pop. Oh and there is a nice blond girl that works there. Only friendly server they still have.
I also love that girls aren't cool enough to work the bar. I'd rather have a cute girl serve my pint, than either a short hairy rude drunk, or general manager schmary marmy.
Oh, and learn how to cook a 13 dollar burger correctly. If it's 'just about the beer', than stop having overpriced bar fare that your incompetent, indentured, relatived, cooks can't seem to properly make.
Terrrible service! good beer but don't waste your time here with all the other great breweries closeby – This restaurant absolutely has the worst service I have ever experienced. I used to enjoy this place, although the service was quite slow, but I absolutely love their beer. However, the last 2 times that I have been in there not only was the service incredibly slow, but the bartender was completely rude. We sat outside, and after waiting 20+ minutes to get our bill, we went inside to try and pay at the bar. We were met by a bartender who yelled at us for not paying outside and interrupted anytime we tried to explain. A few weeks later, we decided to give it one more chance, this time sitting in the restaurant, and it took 20 minutes after sitting down just for our waitress to come ask for our beverage order- and it wasn't even that busy (She also was quite rude)! Based on our experience with Rogue's terrible service, I will never go to this bar again, although I will miss the tasty beers. But why go here with rude employees and slow service when Portland has SO MANY other great breweries in the area?!!
Burger was WAY overcooked, unorganized management – I heard rave reviews about their burgers, but was sincerely disappointed. It was overcooked to the point of being bone dry. Don't try to schedule a group event here, because it will possibly send you over the edge of frustration. Hey, at least the beer is good, if you can afford it.
Over priced – The food was pretty average, definitely nothing special. The beer was very good (and they do have an amazing selection) and the hazelnut rum that we sampled was to die for, but it was all extremely over priced. We'll stick to buying their beer at the grocery store and head to Deschutes or Bridgeport for dinner.
Um, can I get a beer please? – I'm going to keep this short and sweet. A few coworkers & I decided to give this place a shot one fine sunny Friday afternoon. Even after reading the horror stories of bad service... maybe it was just them. So basically it took over an hour to get 3 beers. The service is friendly, but unreasonably slow. I shouldn't have to walk to the bar 3 times asking for beer and when I finally do get one, it shouldn't be flat.
If it was really busy I'd understand, but they only had 4 people working the entire restaurant, which was at less than half capacity. So we left to Bridgeport for some great beer, food and much better service. I won't be back to the Rogue anytime soon.
Worst experience I've ever had @ a resturant – I have NEVER felt compelled to write a review for anything good or bad until now. A group of friend and I were there for a birthday party on Saturday. I had started a tab for my girlfriend and I and had ordered beer and food during the course of the evening. At the end of the night I paid the tab. The bartender had forgotten to put our food on the final bill. He started yelling across the bar, in front of all the other customers, that someone needed to pay for the food. When she said that it was ours, he again stated that we needed to pay for it. We were still sitting in the bar area, if we were trying to escape paying the bill it was the slowest get away in history! She then walked up and pulled her card out to pay for the balance and he got a smug look on his face and said, "that's ok, I'll pay for it out of my own pocket." I also tried to pay, but again got the same smugness. I know you are probably a great artist waiting to be discovered or you're writing the next great American novel, but if you don't like people and have no skills in serving them in a pleasant manner please consider another line of work. I have had a Rogue Nation card for as long as I can remember and am a huge fan of their beer but that is the last time I will spend a dime in that establishment.
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