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Spas >Jolie The Day Spa & Hair Dsgn
420 Woodburn Rd, Raleigh, NC | Directions 2760535.789930 -78.658552
So-so – The facility needs a face-lift. It's comfortable but old-looking. Definitely a salon, not a spa. It's not a relaxing waiting area, the changing spaces are like typical gym or public restrooms.
The check-in and phone staff were courteous. The masseuse and pedicurist were polite, friendly and didn't talk too much. However, my $65 custom pedicure lasted half as long (about 30 minutes) as a $26 'spa' pedicure at the typical strip-mall nail salon I frequent. The polish looks pretty but it was not indulgent or relaxing.
The massage was well done, too, but for my money - I'd rather visit a place that either costs less or gives you more of an experience. Better options out there.
Worst Bikini Wax – I have visited Jolie numerous times and always had hit or miss experiences. I left the past time visiting bleeding and bruised. I was visibly bruised and swollen for about a week after my basic bikini wax. The procedure was extremely rough compared to any other wax I have ever received at this spa. Even when asking to be more gentle and to be more aware of my personal space the attendee did not oblige or think my concerns were valid. After a week on a vacation with purple bruised inner thighs and bikini area I visited the spa for a refund and to have a chat about my experience. The manager was a total prick and acted like I was in the wrong. Needless to say I will never be visiting this spa again after 3 years of service. I would NOT recommend this spa to anyone looking for a relaxing, easy, gentle bikini wax.
Hit or Miss here! – The first time I went here it was during Spa Week and I got a marvelous massage. After that it was down hill. I have returned several times to get mediocre massages and once I got a nice one from a girl that I never saw again. Yesterday one man even dropped sweat on me several times while massaging me and that was just awful. The manicurist is wonderful and I got my air cut once by some man from Pitt County and it was not worth the money I paid. I would say skip Jolie because it is not very jolie.
Best Facial Ever!! – I had a facial done with Valentina. It was great!! she was very careful to get all my blackhead out. I enjoyed the service and would definitely do it again and recommend it . If you want someone to not just apply products but to also help your skin detox and get your pores unclogged she is the one!!
Sign your privacy and legal rights away to get a facial – I'm not sure what this company's lawyers are up to, but the sign-in sheet itself is a release of your right to sue the company (make you wonder if a lot of their clients need that recourse). Then there is a two page form, one page asking questions about your medical history, then one page requiring releases for every procedure they do.
When I paused at sign-in to read the document, the receptionist tried to hurry me up -- "You just sign right there". I replied that I wasn't in the habit of signing things I hadn't read.
Then when I got the second form I wasn't all that worried about the medical questions -- one might share history of back pain with your masseuse -- except that it goes into Jolie's computer with none of the privacy rights that a medical facility would give you.
The back page of that form required that I give blanket release for a list of spa services -- at that point I balked. I refused to sign for any of the services I wasn't taking. The receptionist made a big fuss, I offered to leave. I certainly won't be visiting any of the Premier Spa Collections.
Mary Jo is fantastic – I have seen Mary Jo for two facials and one eyebrow waxing. All 3 experiences have been wonderful. She is very knowledgeable about what specific types of skin need, and always explains things to me in full detail. The second time I went for a facial, I upgraded to the Signature Facial and it was SO relaxing! She is always leaving samples for me to try and I never feel any pressure to buy. The receptionist with the blonde hair in a long bob is always very friendly to me. I wish I knew her name. I believe I have found my facial home.
Please read before going! – I had gotten a gift certificate from my boyfriend to use at Jolie. I went in for a permanent wave and I definitely did not get that. I had a perm but, it fell out the very next day. I called them back and they did another perm a couple days later. The stylist, she was really friendly, missed parts of my hair and thus some of my hair was curly and some was not. It looked ridiculous.
I didn't notice until I got home (another city) and realized it looked terrible. Since I have thick course hair, it was recognizable immediately. I had a relaxer done and that was that.
I called Jolie spa a week later to explain what happened and asked what could be done. The manager, Chris, seemed to never come to work and never returned my phone calls. After a week of phone tag, he finally called me back and made me feel as though I was just asking for a handout. Instead of sympathizing with my situation, he made me feel like a criminal and only offered a minimal percentage off the next hair style.
I feel that Jolie took advantage of the fact that I wasn't able to come back so they could see the half straight/half curls. Please do not get your hair styled here. I still have over 50 dollars on my gift card and I refuse to go back.
Worst massage EVER!!!! – I have had many massages but this was by far the WORST! I was quite honestly stunned by how bad this therapist was at massage. DO NOT GO HERE. Bad, bad, bad.
Loved It! – I had my first day spa experience at Jolie. That was about 7 years ago. I was extremely nervous and only went because I received a gift certificate. I had the most relaxing and refreshing experience and now go about 5-6 times per year for a facial with Lynn. I always leave feeling on top of the world. She recommends products when I ask and has offered samples. I have also found Chris to be very helpful and friendly. He always checks with me when I get ready to leave to make sure that I enjoyed my spa day. I always look forward to my next visit and recommend Jolie to anyone looking for an escape from their hectic day!
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