Richmond >Shopping >
Clothing >Banana Republic
9200 Stony Pt Pkwy Ste 178, Richmond, VA | Directions 2323537.549630 -77.571710
Neighborhoods: Stratford Hills - Stony Point, Stony Point
Very Poor Customer Service – After spending hundreds of $s at Ban Rep for Christmas gifts, we found 1 item which needed to be returned. Not able to get to the store until recently (long hours on my job, etc), i finally was able to get to the store to return the item. They would not accept the return, for which I had recipts and tags still on the merchandise. I have never been refused a return of a Christmeas purchase in the month of January. This is trully a third rate orgianization - must be having financial difficulty to treat customers so poorly.
Convenient, one-stop shopping for those who want pieces with long shelf lives. – In Short
Epitomizing office casual wear, Banana Republic started out as a small vendor of safari-inspired clothing before it was purchased by the Gap in 1983. Since then, it has grown into a brand-name behemoth that one-ups the Gap in quality, status and price--but not necessarily creativity. The core of the collection is constant: versatile staples such as khakis, button-down shirts, denim, T-shirts and jackets in solid, organic colors. Lengths and fabrics change slightly according to the season. Some stores have expanded into bedding, fragrance, bath and beauty, and home-furnishing lines.
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